King's College London

About Us

This is an exciting opportunity to join a King’s College London professional services team. ​​​​This role sits within Faculty Education Services in the Faculty of Life Sciences & Medicine (FoLSM) at our London Bridge campus – www.kcl.ac.uk/schools/index-new.aspx     

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​​Faculty Education Services provides coordinated services for students, staff & partner providers, enabling the delivery of education through managing quality, programme, placement and assessment administration. We provide dedicated student support that prioritises the student experience to facilitate student success.  

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The role forms part of the Programme Placement & Assessment Team within Faculty Education Services, providing professional, high-quality service provision in the support of Bioscience education. This role focuses on remote programmes, in particular the SUSTech – King’s Joint Education Institute (JEI).

About the role

The postholder will support and coordinate the end-to-end administration across the programmes to ensure systems, processes, and procedures are effective, accurate and compliant, in line with the quality requirements of the King’s College London domestic programmes.   

The postholder will proactively coordinate student records for programme and assessment operational activity across the annual lifecycle, including adherence to statutory regulation and reporting, where required, as well as any bespoke partnership agreements, in line with College regulation.

The role holder is a key liaison for academic staff, students and other University teams and services, as well as supporting and contributing to their team in Faculty Education Services. The role will report to the Head of Programme Management (Bioscience).

To support the SUSTech – King’s Joint Education Institute (JEI) programmes of study, the postholder will work closely with the Head of Administration & Quality Management, as well as supporting academic staff, based in China.

The role holder will receive a competitive remuneration package. Whilst this role is based in the UK, it is anticipated that this role will require some international travel to China. 

This is a full time post (35 hours per week), and you will be offered an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent communication and presentation skills; demonstrable ability to present information clearly, accurately and concisely to diverse audiences
2. Ability to organise, delegate and plan effectively across competing priorities to deliver objectives and excellent service provision
3. Excellent attention to detail with methodical, exacting standards of written and numerical accuracy
4. Ability to form professional networks and work with a broad range of stakeholders and multiple teams across different locations and time zones
5. Ability to contribute positively to both implement and influence change, individually and to support the team
6. Ability to contribute to regulatory review and providing effective procedural systems
7. Able to negotiate and influence across organisational boundaries to deliver a timely positive outcome diplomatically
8. Willingness to travel on occasion to Shenzhen, China

Desirable criteria

1. Excellent IT skills with experience of databases and reporting
2. Previous experience of administration in a Higher Education environment
3. Line management or supervisory experience
4. Working knowledge of Mandarin

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are due to be held in late March.