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About King's

King’s College London is amongst the top 40 universities in the world and top 10 in Europe (Times Higher Education World University Rankings 2024) and is one of England’s oldest and most prestigious universities. King’s has over 40,000 students (including more than 19,000 postgraduates) from some 150 countries, and over 10,000 employees. King’s has an important relationship with its Health Partners (King’s Health Partners), which brings together research, education and clinical practice together across three NHS Foundation Trusts, Guy’s and St Thomas’, King’s College Hospital and South London and Maudsley. Based across five campuses in the heart of London, King’s offers an intellectually stimulating environment, where staff are dedicated to the advancement of knowledge and learning in the service of society. We are a multi-faculty institution, providing high-quality research, education and innovation across the social sciences, humanities, medicine, law, dentistry, and sciences. As a member of the Russell Group, we are committed to maintaining the highest standards in research and education. Our campuses are: • Guy’s Campus • Denmark Hill Campus • St Thomas’ Campus • Strand Campus • Waterloo Campus King’s vision is to make the world a better place through world-leading education, research and service to society. King’s provides world-class education which enables students to become rounded critical thinkers, set up for success and with the character and wisdom to strive for social change. Through enquiry-driven research, King's delivers transformative insights and solutions that have the power to advance and accelerate global progress. In the Research Excellence Framework (REF) 2021 exercise, King’s maintained its 6th position for ‘research power’ in the UK, 6th by Quality Index, and was ranked 3rd amongst multi-Faculty universities for impact. “King’s aspires to tackle global challenges and serve society in a way that is contemporary, forward-looking and unrestrained.” Vision 2029.

Appointment details

Salary

Competitive

Terms

Location

On campus role in Central London

Line Management

8 Direct Reports and managing 850 staff

Closing date for applications:

23 June 2024 23:59

Vacancy ID

089388

Strand Campus Quad 3

Role Purpose

Responsible for providing leadership, advice, and direction to develop and deliver Facilities and Campus Operations, the community experience, and efficient operation of university facilities across our five university campuses.  Responsible for the shaping, management, and delivery of King’s experience, encouraging connectivity and collaboration through the use of space, and drive experience and satisfaction for staff, students and the public. Responsible for efficient operation of facilities, risk mitigation, and ensuring that facilities meet the needs of students, faculty staff, and the public - providing and developing high quality and fully functioning digital and physical estates, which is capable of accommodating a dynamic academic environment that supports the optimisation of teaching and research. Responsible for the management of 850 staff members (with 8 direct reports) within a directorate of 1000, ensuring effective coordination and performance across the team. Operates at an enterprise level with the responsibility for supporting the Executive Director of Estates & Facilities in the delivery of the overall Estates & Facilities Strategy and Philosophy.

Key Responsibilities

• Responsible and accountable for leading efficient facilities operation with a robust plan and effective metrics, playing a central role in forward planning and strategy development. • Responsible and accountable for supporting the Executive Director, representing their views internally and externally, and engaging with academic colleagues so that the estates perspective can be understood fully within the academic planning and governance process. • Responsible and accountable for shaping and managing the King’s community experience, developing high-class on-site facilities and spaces with robust performance management and mitigations. Promote space utilisation, connectivity, collaboration, and enhance experience and satisfaction. • Responsible and accountable for efficient facility operation, risk mitigation, and ensuring facilities meet the needs of students, faculty staff, and the public. Maintain high-quality physical estates, assessing success through regular performance reviews. • Responsible and accountable for championing student and staff satisfaction outside the academic and work environment, ensuring convenient services and spaces are developed through co-creation processes. • Responsible and accountable for optimising teaching processes and managing the delivery of both physical and digital estates to enhance the overall educational experience. • Responsible and accountable for leading, managing, and developing the Campus Operations team, establishing capabilities, talent management, performance management, succession planning, and targeted apprenticeship schemes. Create an inclusive environment, customer-centric delivery, and understanding of the Estates & Facilities Philosophy. • Responsible and accountable for managing Campus Operations budgets, adhering to budgetary controls, cost control processes, and timely escalation and mitigations. Implement a robust contractor performance strategy for ensuring University awareness of risks. • Responsible and accountable for developing short- and long-term plans with supporting budgets. Develop a standard Business Case approach for transformational change, including resource planning and benefits models. • Responsible, with input from the Executive Director of Estates and Facilities and relevant SLT members, for ensuring a robust plan for KCL’s property to achieve Net Zero Carbon goals, identifying and implementing effective solutions. • Responsible and accountable for shaping and embedding a closely managed framework of responsibilities, accountabilities, compliance standards, and processes, including performance metrics, baselining, and benchmarking. Ensure appropriate and accurate management information is available to the wider SLT. • Responsible and accountable for managing risks collectively within the Directorate, aligning mitigation plans with management activities across the department, the Directorate, and other areas of the University, including potential financial impact. Keep the Executive Director of Estates and Facilities informed of changes, including those requiring mitigation. The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Quad 3

Our Expectations

There are a number of duties and responsibilities that we ask all employees to be familiar with and adhere to. • Positively contributes to an environment at King’s that truly represents our Principles in Action and where every individual feels safe, secure and supported. • Always lead and comply with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues. • To be able to lead in sustainability, including its impact on the University and the work we do, and engage in sustainable practices in the workplace. • In addition to the above, we expect our senior leadership team to be present on campus. You will serve as a role model for the Estates & Facilities function, exemplifying the highest standards of professionalism, integrity, and commitment to King’s values, and inspiring colleagues through dedicated on-site leadership and active engagement.

Vision 2029

King's Vision builds upon our history of service to society and takes us to our 200th anniversary in 2029

About King’s

King's College London provides a dynamic habitat for individuals looking to expand their career prospects.

Guy's Campus

Close to London Bridge on the South Bank of the River Thames, next to Guy's Hospital, this is an increasingly fashionable area.

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Strand ped

Essential Criteria

Key for ‘To be Identified By’: T/A - Test/Assessment, I - Interview. • Educated to degree standard in a relevant discipline and or Professional Membership of RICS, CIBSE (architecture, building, engineering, facilities management). (T/A) • Track record of success in senior management and inspirational leadership within estate, facilities, and/or commercial services in a complex environment, for a multi-site/ enterprise portfolio. 1 million Sq ft +>50-250 building portfolio. (I) • Proven manager of people with measurable track record of creating successful teams in service delivery with tangible achievements in improvement and change management. (T/A) • Demonstrable experience and success in challenging existing operations, changing existing processes/structures, and improving the customer experience.  • Demonstrable success at translating high level strategy into operational deliverables/projects, demonstrating ROI, VFM, and having high level commercial acumen.  (I) • Successful experience of managing partnerships and complex 3rd party stakeholders.  (T/A & I) • Experience of championing and delivery of environmentally sustainable solutions at scale in the built environment. (T/A)

Desirable Criteria

• Board level experience within corporate and Billion £ + annual turnover organisation: (inc preparing papers, presenting and hosting sub groups). (I) • Experience working with Heritage London infrastructure. (I) • Working with and leading over 500+ inhouse workforce. (I) • Experience of prioritising complex and often conflicting project demands ensuring appropriate risk management approaches are used. • Experience of developing and delivering digital transformation at scale. • Experience of Higher Education or Similar Complex Charity/ Publicly Funded Environment (Foundations, Public Sector).

Waterloo Campus

Strand Campus

The Strand Campus is home to: Faculty of Arts & Humanities, The Dickson Poon School of Law, Faculty of Natural & Mathematical...

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KCL-MelbourneHouse-Level3 3

About Estates & Facilities

The Directorate of Estates & Facilities comprises a team of 1,000 staff members, with 850 dedicated to Facilities Management. This function plays a critical role in maintaining the university's five campuses, ensuring that diverse spaces - ranging from state-of-the-art teaching and research environments to chapels, multi-faith rooms, cafés, restaurants, fitness centres, and student residences - are safe, sustainable, and inclusive for all. To learn more about the Directorate and its staff, you can find an introductory video in the "Introducing Estates and Facilities" link on the right of this page. Estates & Facilities is integral to the university's strategy and mission, focusing on enhancing the experiences of students and staff by creating a supportive and engaging environment. Over the past five years, the Facilities Management team has undergone significant changes and improvements, positioning itself as a leader within the Russell Group and operating in a highly professional manner. The directorate's commitment to continuous improvement and excellence is reflected through its team which now largely sits in-house courtesy of an ambitious insourcing project that stemmed from university-wide strategic goals. This has helped achieve increased levels of control and efficiency as well as further cultivate a collaborative environment. The Directorate's Philosophy is the backbone of the function. All staff are trained through a People Plan entitled "Fit for King’s," which brings colleagues together with the vision of delivering world-class services for a world class university and a set of commitments; to be Knowledgeable; Inclusive; Naturally Friendly; to have a Growth Culture and provide Stewardship. The Estates & Facilities team is dedicated to making a positive impact, both within the university and the broader community. By focusing on professional and personal development, consistent and reliable service delivery, and fostering a culture of excellence, the directorate ensures that King's College London remains a top choice for students and staff alike. Joining this team offers a dynamic and supportive work environment, where individuals can thrive and contribute to the university's mission of making the world a better place.

Our Professional & Support services

• Brand & Marketing • College Secretariat • Corporate Communications & Public Affairs • Dean’s Office & Chaplaincy • Estates & Facilities • Finance • Fundraising & Supporter Development • Health & Safety • Human Resources • Information Technology • Professional & Continuing Education inc. King’s Digital • Research Management & Innovation • Strategy, Planning & Analytics • Students & Education • Sustainability

Bush House

Estates & Facilities

The Directorate of Estates & Facilities has a broad portfolio with a vast range of expertise and skills

Back to top

Please quote the vacancy id: 089388 in all correspondence.

Closing date for applications: 23 June 2024 23:59

Application process

To apply for this post you will need to register on the King’s College London jobs page and submit the application form, along with the following: • a concise statement setting out your reasons for applying for the post and highlighting the particular skills and experience which you feel you would bring to the role (two pages maximum) • a curriculum vitae

Person in red trousers sitting on sofa using laptop

Selection process

Contact the team

For an informal discussion or to find out more about the role please contact the King’s Search Team.

Equal opportunities

Equality, Diversity & Inclusion are central tenets of King’s Vision 2029 which sets out the roadmap for King’s ambition to provide an exceptional student experience and to be an employer of choice. Integral to this is ensuring equality of opportunity and outcome, recognising, celebrating and improving our diversity and inclusion. As a responsible employer we aim to provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation. Our commitment to inclusion means that King’s aims to create an environment where differences are not just respected, but also valued and celebrated. Everyone should be able to bring their whole self to King’s. All King’s students, staff and affiliates are responsible for meeting these commitments to value diversity and create an inclusive environment. King's will support and equip all members of its community to do this, embedding inclusion throughout the university’s policies, procedures, and practices.  

Main job advert for: Senior Director of Facilities & Campus Management

St Thomas' Campus

Located near Waterloo Campus and home of continuing medical and dental teaching, as well as a museum dedicated to Florence...

Waterloo Campus

A broad range of topics are taught at Waterloo Campus such as nursing, chemistry and law, with facilities also provided for...

Back to top

Strand Campus Quad 3

Role Purpose

Responsible for providing leadership, advice, and direction to develop and deliver Facilities and Campus Operations, the community experience, and efficient operation of university facilities across our five university campuses.  Responsible for the shaping, management, and delivery of King’s experience, encouraging connectivity and collaboration through the use of space, and drive experience and satisfaction for staff, students and the public. Responsible for efficient operation of facilities, risk mitigation, and ensuring that facilities meet the needs of students, faculty staff, and the public - providing and developing high quality and fully functioning digital and physical estates, which is capable of accommodating a dynamic academic environment that supports the optimisation of teaching and research. Responsible for the management of 850 staff members (with 8 direct reports) within a directorate of 1000, ensuring effective coordination and performance across the team. Operates at an enterprise level with the responsibility for supporting the Executive Director of Estates & Facilities in the delivery of the overall Estates & Facilities Strategy and Philosophy.

Key Responsibilities

• Responsible and accountable for leading efficient facilities operation with a robust plan and effective metrics, playing a central role in forward planning and strategy development. • Responsible and accountable for supporting the Executive Director, representing their views internally and externally, and engaging with academic colleagues so that the estates perspective can be understood fully within the academic planning and governance process. • Responsible and accountable for shaping and managing the King’s community experience, developing high-class on-site facilities and spaces with robust performance management and mitigations. Promote space utilisation, connectivity, collaboration, and enhance experience and satisfaction. • Responsible and accountable for efficient facility operation, risk mitigation, and ensuring facilities meet the needs of students, faculty staff, and the public. Maintain high-quality physical estates, assessing success through regular performance reviews. • Responsible and accountable for championing student and staff satisfaction outside the academic and work environment, ensuring convenient services and spaces are developed through co-creation processes. • Responsible and accountable for optimising teaching processes and managing the delivery of both physical and digital estates to enhance the overall educational experience. • Responsible and accountable for leading, managing, and developing the Campus Operations team, establishing capabilities, talent management, performance management, succession planning, and targeted apprenticeship schemes. Create an inclusive environment, customer-centric delivery, and understanding of the Estates & Facilities Philosophy. • Responsible and accountable for managing Campus Operations budgets, adhering to budgetary controls, cost control processes, and timely escalation and mitigations. Implement a robust contractor performance strategy for ensuring University awareness of risks. • Responsible and accountable for developing short- and long-term plans with supporting budgets. Develop a standard Business Case approach for transformational change, including resource planning and benefits models. • Responsible, with input from the Executive Director of Estates and Facilities and relevant SLT members, for ensuring a robust plan for KCL’s property to achieve Net Zero Carbon goals, identifying and implementing effective solutions. • Responsible and accountable for shaping and embedding a closely managed framework of responsibilities, accountabilities, compliance standards, and processes, including performance metrics, baselining, and benchmarking. Ensure appropriate and accurate management information is available to the wider SLT. • Responsible and accountable for managing risks collectively within the Directorate, aligning mitigation plans with management activities across the department, the Directorate, and other areas of the University, including potential financial impact. Keep the Executive Director of Estates and Facilities informed of changes, including those requiring mitigation. The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Quad 3

Our Expectations

There are a number of duties and responsibilities that we ask all employees to be familiar with and adhere to. • Positively contributes to an environment at King’s that truly represents our Principles in Action and where every individual feels safe, secure and supported. • Always lead and comply with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues. • To be able to lead in sustainability, including its impact on the University and the work we do, and engage in sustainable practices in the workplace. • In addition to the above, we expect our senior leadership team to be present on campus. You will serve as a role model for the Estates & Facilities function, exemplifying the highest standards of professionalism, integrity, and commitment to King’s values, and inspiring colleagues through dedicated on-site leadership and active engagement.

Vision 2029

King's Vision builds upon our history of service to society and takes us to our 200th anniversary in 2029

About King’s

King's College London provides a dynamic habitat for individuals looking to expand their career prospects.

Guy's Campus

Close to London Bridge on the South Bank of the River Thames, next to Guy's Hospital, this is an increasingly fashionable area.

Back to top

Strand ped

Essential Criteria

Key for ‘To be Identified By’: T/A - Test/Assessment, I - Interview. • Educated to degree standard in a relevant discipline and or Professional Membership of RICS, CIBSE (architecture, building, engineering, facilities management). (T/A) • Track record of success in senior management and inspirational leadership within estate, facilities, and/or commercial services in a complex environment, for a multi-site/ enterprise portfolio. 1 million Sq ft +>50-250 building portfolio. (I) • Proven manager of people with measurable track record of creating successful teams in service delivery with tangible achievements in improvement and change management. (T/A) • Demonstrable experience and success in challenging existing operations, changing existing processes/structures, and improving the customer experience.  • Demonstrable success at translating high level strategy into operational deliverables/projects, demonstrating ROI, VFM, and having high level commercial acumen.  (I) • Successful experience of managing partnerships and complex 3rd party stakeholders.  (T/A & I) • Experience of championing and delivery of environmentally sustainable solutions at scale in the built environment. (T/A)

Desirable Criteria

• Board level experience within corporate and Billion £ + annual turnover organisation: (inc preparing papers, presenting and hosting sub groups). (I) • Experience working with Heritage London infrastructure. (I) • Working with and leading over 500+ inhouse workforce. (I) • Experience of prioritising complex and often conflicting project demands ensuring appropriate risk management approaches are used. • Experience of developing and delivering digital transformation at scale. • Experience of Higher Education or Similar Complex Charity/ Publicly Funded Environment (Foundations, Public Sector).

Waterloo Campus

Strand Campus

The Strand Campus is home to: Faculty of Arts & Humanities, The Dickson Poon School of Law, Faculty of Natural & Mathematical...

Back to top

KCL-MelbourneHouse-Level3 3

About Estates & Facilities

The Directorate of Estates & Facilities comprises a team of 1,000 staff members, with 850 dedicated to Facilities Management. This function plays a critical role in maintaining the university's five campuses, ensuring that diverse spaces - ranging from state-of-the-art teaching and research environments to chapels, multi-faith rooms, cafés, restaurants, fitness centres, and student residences - are safe, sustainable, and inclusive for all. To learn more about the Directorate and its staff, you can find an introductory video in the "Introducing Estates and Facilities" link on the right of this page. Estates & Facilities is integral to the university's strategy and mission, focusing on enhancing the experiences of students and staff by creating a supportive and engaging environment. Over the past five years, the Facilities Management team has undergone significant changes and improvements, positioning itself as a leader within the Russell Group and operating in a highly professional manner. The directorate's commitment to continuous improvement and excellence is reflected through its team which now largely sits in-house courtesy of an ambitious insourcing project that stemmed from university-wide strategic goals. This has helped achieve increased levels of control and efficiency as well as further cultivate a collaborative environment. The Directorate's Philosophy is the backbone of the function. All staff are trained through a People Plan entitled "Fit for King’s," which brings colleagues together with the vision of delivering world-class services for a world class university and a set of commitments; to be Knowledgeable; Inclusive; Naturally Friendly; to have a Growth Culture and provide Stewardship. The Estates & Facilities team is dedicated to making a positive impact, both within the university and the broader community. By focusing on professional and personal development, consistent and reliable service delivery, and fostering a culture of excellence, the directorate ensures that King's College London remains a top choice for students and staff alike. Joining this team offers a dynamic and supportive work environment, where individuals can thrive and contribute to the university's mission of making the world a better place.

Our Professional & Support services

• Brand & Marketing • College Secretariat • Corporate Communications & Public Affairs • Dean’s Office & Chaplaincy • Estates & Facilities • Finance • Fundraising & Supporter Development • Health & Safety • Human Resources • Information Technology • Professional & Continuing Education inc. King’s Digital • Research Management & Innovation • Strategy, Planning & Analytics • Students & Education • Sustainability

Bush House

Estates & Facilities

The Directorate of Estates & Facilities has a broad portfolio with a vast range of expertise and skills

Back to top

Please quote the vacancy id: 089388 in all correspondence.

Closing date for applications: 23 June 2024 23:59

Application process

To apply for this post you will need to register on the King’s College London jobs page and submit the application form, along with the following: • a concise statement setting out your reasons for applying for the post and highlighting the particular skills and experience which you feel you would bring to the role (two pages maximum) • a curriculum vitae

Person in red trousers sitting on sofa using laptop

Selection process

Contact the team

For an informal discussion or to find out more about the role please contact the King’s Search Team.

Equal opportunities

Equality, Diversity & Inclusion are central tenets of King’s Vision 2029 which sets out the roadmap for King’s ambition to provide an exceptional student experience and to be an employer of choice. Integral to this is ensuring equality of opportunity and outcome, recognising, celebrating and improving our diversity and inclusion. As a responsible employer we aim to provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation. Our commitment to inclusion means that King’s aims to create an environment where differences are not just respected, but also valued and celebrated. Everyone should be able to bring their whole self to King’s. All King’s students, staff and affiliates are responsible for meeting these commitments to value diversity and create an inclusive environment. King's will support and equip all members of its community to do this, embedding inclusion throughout the university’s policies, procedures, and practices.  

Main job advert for: Senior Director of Facilities & Campus Management

St Thomas' Campus

Located near Waterloo Campus and home of continuing medical and dental teaching, as well as a museum dedicated to Florence...

Waterloo Campus

A broad range of topics are taught at Waterloo Campus such as nursing, chemistry and law, with facilities also provided for...

Back to top