Skip to main content

23 November 2022

Small care home providers and digitalisation – new report

Caroline Emmer De Albuquerque Green and Palvi Dodhia

digital elements

In a new report, authors Caroline Green and Palvi Dodhia explore the barriers and facilitators in respect of digitalisation for small care home providers. Challenges that were identified included:

  • "Barriers to accessing funding to digitalise. The current system of accessing funding is not considered ‘fit-for-purpose’ and is perceived as adding to care home managers’ and providers’ perception of being constantly ‘red-taped’ rather than supported on this journey.
  • Difficulties in navigating the ‘product maze’ to choose the right solution for their care home, subsequently rolling it out and receiving the right technical support from tech providers;
  • Training and tech-readiness of staff members, who may be concerned about having to adapt to new operating systems."—from the report

This publication

Emmer De Albuquerque Green, C., & Dodhia, P. (2022) Supporting small care home providers and their managers on their journey towards digitalisation. NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.

In this story

Caroline Green

Institute for Ethics in AI, University of Oxford