23 November 2022
Small care home providers and digitalisation – new report
Caroline Emmer De Albuquerque Green and Palvi Dodhia
In a new report, authors Caroline Green and Palvi Dodhia explore the barriers and facilitators in respect of digitalisation for small care home providers. Challenges that were identified included:
- "Barriers to accessing funding to digitalise. The current system of accessing funding is not considered ‘fit-for-purpose’ and is perceived as adding to care home managers’ and providers’ perception of being constantly ‘red-taped’ rather than supported on this journey.
- Difficulties in navigating the ‘product maze’ to choose the right solution for their care home, subsequently rolling it out and receiving the right technical support from tech providers;
- Training and tech-readiness of staff members, who may be concerned about having to adapt to new operating systems."—from the report
Emmer De Albuquerque Green, C., & Dodhia, P. (2022) Supporting small care home providers and their managers on their journey towards digitalisation. NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.