Test and trace systems are one of the key routes out of this pandemic. To make sure that as many people as possible are engaging with the system, we need to work out what the barriers and facilitators are.Lead author Dr Louise Smith, post-doctoral researcher at the NIHR HPRU in Emergency Preparedness and Response and King’s College London
31 March 2021
Support needed to adhere to Test, Trace and Isolate
New analysis conducted by researchers at the NIHR Health Protection Research Unit (HPRU) in Emergency Preparedness and Response, King’s College London, UCL and Public Health England and published in the British Medical Journal has found that levels of adherence to the UK’s test, trace, and isolate system, and people’s understanding of the main symptoms of COVID-19 are low.
The analysis, which looked at online survey data, found that the lowest levels of adherence and understanding is found among men, younger age groups, people with a dependent child in the home, key workers, and those experiencing financial hardship.
Researchers have warned that the effectiveness of the Test and Trace system, which should be a cornerstone of the UK’s COVID-19 response, will be limited until support is given to enable these groups to increase adherence to testing and self-isolation.
Over the course of the first 11 months of the pandemic, the team used 74,697 responses from 53,880 participants aged 16 years and older living in the UK.
Each participant was asked to identify the ‘main’ symptoms of COVID-19 - those that had been promoted to the public by government guidance (cough, high temperature or fever, and a loss of sense of smell or taste); answer questions about their actions (whether they stayed at home or requested a test) if they had experienced one of the main covid-19 symptoms; and say whether they intended to share details of close contacts if they were to develop symptoms and were asked to by NHS Test and Trace.
Only half of respondents were able to identify the main symptoms of the virus, and only one in five people who reported having COVID-19 symptoms in the past week said that they had requested a test. About 80% said that they would share details of close contacts were they to test positive.
She added, “We found that only about half of people can identify the main symptoms of COVID-19. This might be a key reason why people with covid-19 symptoms don’t request a test. Intention to request a test and adhere to self-isolation is high, but actual behaviour is lower. This suggests that people may not fully understand what is being asked of them when “self-isolating”, and that people may not be in a position to adhere even if they want to.”
The study found significant gaps between people’s intention to follow the rules, and actual adherence to them:
- Intention to self-isolate should symptoms develop was found to be 70%, but self-reported adherence to full self-isolation (not leaving the home at all in the first 10 days after symptoms developed) was 43% (increasing to 52% in the latest wave of data collection [25 to 27 January 2021])
- Intention to request a test should symptoms develop was found to be 62%, but only 18% reported actually doing so (increasing to 22% in the latest wave [25 to 27 January 2021])
Common reasons given for not fully self-isolating included to go to the shops or work, for a medical need other than covid-19, to care for a vulnerable person, to exercise or meet others, or because symptoms were only mild or got better, while factors associated with non-adherence included being male, younger, having a dependent child in the household, lower socioeconomic grade, greater financial hardship during the pandemic, and working in a key sector.
Professor Henry Potts, UCL Institute of Health Informatics, said “People need help to achieve their intentions. Intentions to engage in test, trace and isolate behaviours are high, but a greater focus on support is likely to enable more people turn intentions into behaviour.”
As we move forwards, it’s vital that people are able to access the practical and financial support necessary to help people effectively isolate. Parallel to this, there needs to be more targeted messaging to men, younger age groups, and key workers so that they know what to do if symptoms begin to show.Professor James Rubin, Assistant Director of the NIHR HPRU in Emergency Preparedness and Response and King’s College London
Adherence to the test, trace, and isolate system in the UK: results from 37 nationally representative surveys by
Louise E Smith, Henry W W Potts, Richard Amlôt, Nicola T Fear, Susan Michie, G James Rubin BMJ 2021;372:n608 is published in the British Medical Journal.
Test, trace, and isolate in the UK: Gaps in adherence undermine effectiveness at every stage by
An accompanying editorial ‘Test, trace, and isolate in the UK: Gaps in adherence undermine effectiveness at every stage’ by Hao-Yuan Cheng, Ted Cohen, Hsien-Ho Lin is published in the British Medical Journal
This research was funded by the National Institute for Health Research Health Protection Research Unit (NIHR HPRU) in Emergency Preparedness and Response, the NIHR HPRU in Behavioural Science and Evaluation. The surveys were commissioned and funded by the Department of Health and Social Care.
For further information please contact Patrick O'Brien, Senior Media Officer, Institute of Psychiatry, Psychology & Neuroscience, King’s College London