Jacqueline has been working in the HE sector for nearly a decade and in English language provision for nearly 20 years. Before joining King's, she taught on the International Foundation for Medicine & Biomedical Sciences with INTO St George’s University of London.

She holds an MEd in Applied Linguistics and has had a career-long interest in how digital platforms and tools can be used to develop and enhance teaching and learning. She has been supporting and developing the blended delivery of the King's Pre-sessional and International Foundation year since 2019 and is the King's Foundations representative for the KCL Hybrid and Flexible learning board.

Jacqueline's recent research focuses on how students engage with learning in the HyFlex mode and the benefits of developing generative AI literacy for students and staff in the academic environment.