Jessica graduated from Kingston University in 2020, attaining a first-class Adult Nursing BSc. As a registered nurse, she gained clinical experience in gastroenterology and critical care nursing. She then achieved a distinction in the Clinical Research MRes at King's College London in 2023, where she developed a research interest in symptom management in multiple sclerosis. Since completing the MRes, she has worked as a research assistant and nurse for a virtual memory clinic at the Healthy Brain Ageing Program at the University of Sydney.

Jessica is now completing her PhD at King's College London in Nursing Research, focusing on experience-based co-design of a self-management tool for bowel symptoms in people with multiple sclerosis.