Jon Hindmarsh is Professor of Work and Interaction and Head of Department, Public Services Management & Organisation at King's Business School.
Organising and organisations are made possible by social interaction. So, to understand the practical and organisational problems facing people in organisations, it is important to examine interaction and communication. Jon's research involves the qualitative analysis of video recordings collected in the workplace to examine interactional practices and their significance for work and organising. He is particularly interested in settings that rest upon the interplay of talk, bodily conduct, new technologies and other artefacts.
For example, Jon recently worked with colleagues to explore the ways in which team communication is reorganised to accommodate robots within operating theatres, and has conducted studies of video-mediated work, training simulators in dentistry, and interactive exhibits in museums and galleries. These studies have been developed in interdisciplinary projects funded by the ESRC, EPSRC and NIHR.
Jon has published four books and over sixty articles in academic journals and collections within the fields of organization studies, sociology, communications, and human-computer interaction. And he has been fortunate to supervise a number of excellent PhD researchers exploring interaction and communication in different settings of work (rope access training, open-plan offices, service delivery and more).
Outside of his academic career, Jon worked with a small team of volunteers to launch a state secondary school that opened in 2013. The school was designed to meet a need in East Finchley, and it was an extraordinary experience to be involved in the creation of a new, local institution. Jon had the opportunity to shape the vision for the school, recruit truly inspirational senior leaders and help to build and establish the governing body. It now has a student body of over 800 and is rated outstanding in all areas by Ofsted.
Areas of research and teaching expertise: work and organization studies; interaction and communication; technology; sociomateriality; ethnomethodology and conversation analysis; video-based research methods.
Accepting new PhD students: Yes.
Best, K., & Hindmarsh, J. (2018). Embodied spatial practices and everyday organization: The work of tour guides and their audiences. Human Relations, online early
Hindmarsh, J., & Llewellyn, N. (2018). Video in sociomaterial investigations: A solution to the problem of relevance for organizational research. Organizational Research Methods, 21(2), 412-437.
Hindmarsh, J., Hyland, L., & Banerjee, A. (2014). Work to make simulation work:‘Realism’, instructional correction and the body in training. Discourse Studies, 16(2), 247-269.
Llewellyn, N., & Hindmarsh, J. (2013). The order problem: Inference and interaction in interactive service work. Human relations, 66(11), 1401-1426.
Heath, C., Hindmarsh, J., & Luff, P. (2010). Video in qualitative research. Sage Publications.
Salvadori, F., Hindmarsh, J. & Heath, C., 8 Nov 2022, (E-pub ahead of print) In: Culture and Organization. Research output: Contribution to journal › Article › peer-review. DOIs: https://doi.org/10.1080/14759551.2022.2140805
Llewellyn, N., Hindmarsh, J. & Burrow, R., 1 Apr 2022, In: Sociology of Health and Illness. 44, 4-5, p. 725-744 20 p. Research output: Contribution to journal › Article › peer-review. DOIs: https://doi.org/10.1111/1467-9566.13458
Randell, R., Honey, S., Alvarado, N., Greenhalgh, J., Hindmarsh, J., Pearman, A., Jayne, D., Gardner, P., Gill, A., Kotze, A. & Dowding, D., 1 Jun 2019, In: BMJ Open. 9, 6, e028635. Research output: Contribution to journal › Article › peer-review. DOIs: https://doi.org/10.1136/bmjopen-2018-028635
Best, K. & Hindmarsh, J., 1 Feb 2019, In: HUMAN RELATIONS. 72, 2, p. 248-271 24 p. Research output: Contribution to journal › Article › peer-review. DOIs: https://doi.org/10.1177/0018726718769712
Randell, R., Greenhalgh, J., Hindmarsh, J., Honey, S., Pearman, A., Alvarado, N. & Dowding, D., 1 Jan 2019, In: Health (United Kingdom). Research output: Contribution to journal › Article › peer-review. DOIs: https://doi.org/10.1177/1363459319874115
Hindmarsh, J. A. & Llewellyn, N., 1 Apr 2018, In: ORGANIZATIONAL RESEARCH METHODS. 21, 2, p. 412-437 Research output: Contribution to journal › Article › peer-review. DOIs: https://doi.org/10.1177/1094428116657595
Hindmarsh, J., Hyland, L. & Banerjee, A., Apr 2014, In: DISCOURSE STUDIES. 16, 2, p. 247-269 23 p. Research output: Contribution to journal › Article › peer-review. DOIs: https://doi.org/10.1177/1461445613514670
Hindmarsh, J. A., 2014, In: Implementation Science. 9, 1 Research output: Contribution to journal › Article › peer-review
Llewellyn, N. & Hindmarsh, J., Nov 2013, In: HUMAN RELATIONS. 66, 11, p. 1401-1426 26 p., N/A. Research output: Contribution to journal › Article › peer-review. DOIs: https://doi.org/10.1177/0018726713479622
Quinn, B., Cox, M., San Diego, J., Woolford, M., Reynolds, P., Hindmarsh, J., Shahriari-Rad, A., Harwin, W. & Green, T-A. G., 1 Jul 2013, Nicolaus Copernicus University Press. Research output: Book/Report › Book › peer-review