Kathryn is a strategic and collaborative transformational leader with over 20 years of experience across retail and commercial banking, leading cross-functional teams to deliver extraordinary service to customers whilst reducing cost and driving revenue. Kat has extensive expertise in product and customer experience with breadth across transformation, strategy development and execution, innovation, and risk and compliance, and is an inclusive leader and change agent with a strong track record of delivering results and with a real passion for developing herself and her people.