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Minjie Gao

Dr Minjie Gao

Lecturer (Assistant Professor) in Public Services and Technology

Research interests

  • Public Services Management & Organisation


Minjie Gao is a Lecturer (Assistant Professor) in Public Services and Technology in the Department of Public Services Management & Organisation at King’s Business School. She holds a PhD. from Bayes Business School and previously served as a Research Associate at the Centre for Responsible Leadership in Imperial College Business School.

Her research expertise resides at the intersection of technology, innovation, and leadership. Minjie's primary research interests encompass two core areas: Firstly, she is dedicated to comprehending technology-mediated organizational change. Secondly, she focuses on exploring various dimensions of incompetence. Her research spans across diverse sectors, including healthcare organizations, financial institutions, and professional service firms.

Minjie's research approach is deeply rooted in qualitative analysis, underscored by a profound appreciation for classical organizational theory. Her work has been published in Academy of Management Proceedings and BMJ Leader. She received the Best Organization Development and Change (ODC) Division Paper Based on a Dissertation award. Her awarded paper investigates the mediating role of non-managerial professions in managing frontline workers' emotional responses during the implementation of change in a hospital's intensive care unit.

Beyond her research, Minjie actively engages in teaching and mentoring. Her teaching portfolio encompasses various educational levels, from undergraduate to postgraduate, MBA, and executive education. She also runs qualitative research workshops for financial services organizations.

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