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Priyanka Pandey

Dr Priyanka Pandey

Lecturer in Public Services and Technology

Research interests

  • Public Services Management & Organisation




Priyanka is a Lecturer in Public Services and Technology at King's Business School. 

Her research investigates the role digital artifacts and platforms play in everyday practices, with a particular emphasis on structures, cultures, institutional mechanisms, and power processes. She is interested in deconstructing the relationship between technology and social and organizational change, within the public sector, and the global south context.

For her Ph.D., she looked at the role mobile technologies play in community health worker practices in India for public health management, from the lenses of power, structure, affordances, and empowerment. You can find her current publications in the Information Systems Journal and the Journal of Association for Information Systems.

Priyanka completed her PhD in Management Information Systems from the School of Business and Management, at the Royal Holloway University of London. Previously she completed her MSc from the London School of Economics and Political Science in Management, Information Systems, and Innovation. She is also a Fellow of the Higher Education Academy.

Teaching Experience

Priyanka’s teaching experience spans across various higher education institutions in the UK. She was previously based at the Westminster Business School and has also taught at the London School of Economics Summer School for many years. She has taught courses on Digital Innovation, Analytics, Information Management, and Research Methods at the undergraduate and postgraduate levels.

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