Provide front of house reception services for all visitors to the Department.
Ensure that the appearance of the reception area is kept neat and tidy.
Update all information held within display cabinets, notice boards and signage.
Provide administrative support to the Department/building. Ability to plan, organize and prioritise workload to a deadline.
Assist with raising purchase orders and processing invoices.
Maintain a list of visiting academic staff, place orders for stationery and make travel arrangements for the department/building occupants.
Written communication, oral and telephone skills.
Assist with arranging event or seminars that the department/building is hosting and enquiries. Maintain the seminar room booking diary, assist with catering and set up of rooms. Manage daily diary for all visitors.
Develop and maintain client relationships, communicate effectively and professionally with all staff in the building. Ability to work on own initiative and part of a team.
Disseminate circular information to staff and visitors as required, assist with any building emergencies and reporting of building faults as directed. Assist with Health and Safety inspection/report writing, maintain list for department Fire Marshals. Acting as Fire Marshal Controller/Health & Safety Representative for HSPR Department.
Receive telephone calls in a professional, friendly manner, taking messages and redirecting calls as appropriate. Organise delivery of couriers/pick up.
Periodically sit in on Admin Meeting to transcribe notes/ undertake tasks requested by Business Manager.