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King's College London

Accessibility Statement for CAFS

This accessibility statement applies to ​CAFS, https://app.kcl.cafsapp.com​

Here is the link for accessibility statement and accessibility audit responses from the vendor.  

Using the website

We want as many people as possible to be able to use, read and understand the content of ​CAFS.​

This means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

Due to ​CAFS ​being a third-party application, some aspects of its accessibility are outside of our immediate control. 

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of ​CAFTS​ are not fully accessible:

  • ​​Application has some required fields which do not describe their required status in text, and merely highlight the border in red.
  • ​Some alert messages are missing aria role attributes.​

Feedback and contact information

If you find any problems not listed in this statement or think we’re not meeting accessibility requirements, email diversity@kcl.ac.uk.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email diversity@kcl.ac.uk.

We will consider your request and get back to you in 7 days.

If you need to escalate your issue further, please contact the Director of Culture and Talent via diversity@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days, we will keep you informed of progress until we can fully respond.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

King’s College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The vendor is in the process of resolving the following to make the website even more accessible.

  • Application has a configurator for setting up the application which has 2 interfaces which require a drag event, and have no alternate mechanism. However, these are not components which are day to day use inputs, and would be rarely used by the end user.
  • Some alert messages are missing aria role attributes.

Using automated accessibility checker (Siteimprove.com)

  • No Level A errors were found
  • No Level AA errors were found
  • Several Level AAA errors were found

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • ​​Interactive element does not meet enhanced size – AAA - 2.5.5 Target Size (Enhanced) on Dashboard, Forms, Files, Check-in, Timetable, Settings, Logout, Messages
  • ​Color contrast does not meet enhanced requirement, AAA - 1.4.6 Contrast (Enhanced) on Settings, Files and Log Out
  • ​Scrollable element is not keyboard accessible – AAA - 2.1.3 Keyboard (No Exception), on Timetable

​The above issues will be shared with the vendor for remediation in their next application releases.​

Disproportionate burden

​​At this time, we have not made any disproportionate burden claims. ​

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix ​[example of non-essential document].​

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we are doing to improve accessibility

King’s College London is committed to fixing or providing alternatives for all the issues that we are made aware of or are identified by our internal testing and auditing processes.

The vendor is committed to continually enhancing the accessibility of the application. As technology evolves and new accessibility standards emerge, they strive to implement relevant improvements to ensure inclusive experience for all users.​ 

Activities to improve the accessibility of this website are as follows:

  • ​​Work with the vendor to attend to issues identified in this statement to that they can be addressed in the next application releases

Preparation of this accessibility statement

This statement was prepared on ​3rd July 2025​. It was last reviewed on ​26th Sept 2025​.

This website was last tested on ​3rd July 2025​.

The test was carried out by ​The test was carried out manually and with automated accessibility checker by Caleb Nahabwe from IT – Student Solutions Team​.

We tested: