Skip to main content

Accessibility Statement for ePermits

We want as many people as possible to be able to use ePermits to find, read and understand the content.

ePermits is provided by EcoOnline to King’s College London to provide a structure to ensure that works are completed safely, effectively and in line with our statutory duties. This includes all works conducted by contractors/third parties and high-risk activities performed by King’s staff.

Using ePermits

ePermits is used by King’s College London and we want as many people as possible to be able to use it.

For example, that means you should be able to:

  • Zoom in up to 150% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Use screen readers such as JAWS and VoiceOver
  • Use a range of devices to access ePermits e.g. mobile phone, tablet, laptop
  • AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about ePermits accessibility

King’s College London is committed to making ePermits, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible.

We know some parts of ePermits aren’t fully accessible, the content listed below is non-accessible for the following reasons-

  • Some scrollable elements are not keyboard accessible. This doesn’t meet WCAG 2.1 success criterion 2.1.1 & 2.1.3.
  • Some links & buttons do not have a text alternative, and some form fields are not labelled. So the information in them isn’t available to people using a screen reader. This doesn’t meet WCAG 2.1 success criterion 2.4.4, 2.4.9 & 4.1.2
  • The default human language of each Web page cannot be programmatically determined.

PDFs and other documents

Many PDFs and documents present on ePermits are created and uploaded by third parties so may not meet accessibility standards.

What to do if you can’t access parts of ePermits

If you need information on ePermits in a different format like accessible PDF, large print, easy read, audio recording or braille email

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with ePermits

We’re always looking to improve the accessibility of ePermits. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements email

Escalation procedure

If you need to escalate your issue further, contact the Director of Equality, Diversity & Inclusion via You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days we will keep you informed of progress until we can fully respond.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we tested this website

This website was last tested on 22/03/2023. The test was carried out [manually by the IT Physical Environment Team in King’s College London and using the automated tool Siteimprove Accessibility Checker 2.0. We tested:

  • Logging in
  • Viewing the Dashboard
  • Creating and viewing Permits
  • Creating and Viewing RAMS
  • Editing the configuration of companies & people

What we’re doing to improve accessibility

ePermits is provided as Software as a Service solution to King’s College London by EcoOnline. EcoOnline has been informed that improvements to accessibility are a priority King’s College London and we would like to see changes to ePermits in the future to improve accessibility.

As part of the tender process to acquire a Permit to Work software solution accessibility was taken into consideration and will be again in as part of any future tender processes.

King’s College London has convened a college-wide action group to address the accessibility of its digital information and actions are currently being undertaken around:

  • Assessing, prioritising and improving the accessibility of the 100+ digital platforms in use at King’s and highest priority is being given to those holding student teaching materials;
  • Improving the accessibility of online teaching materials;
  • ensuring all future purchases or development of digital platforms are accessible;
  • ensuring that all future teaching materials being developed and uploaded are accessible.

This statement was prepared on 22/03/2023. It was last updated on 22/03/2023.