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Accessibility statement for InPlace

This accessibility statement applies to

InPlace is a third-party application.

InPlace is provided by QuantumIT to King’s College London to manage student placements across the college.

InPlace is hosted on QuantumIT’s Multi-tenant AWS SaaS Platform within UK.

Our aim is for InPlace to be accessible to all those who use the system, and we continue to work towards this. We want to ensure that users find it accessible and understand the content. InPlace is used by students, placements team, student supervisors, central IT and affiliates attached to KCL in NMPC, FoLSM and IoPPN.

Using the application

We want as many people as possible to be able to use, read and understand the content of InPlace.

This means that you should be able to:

  • Change colours, contrast levels and fonts.
  • Zoom in up to 200% without the text spilling off the screen.
  • Navigate the application using just a keyboard.
  • Navigate the application using speech recognition software.
  • Listen to most of the application using a screen reader.
  • Application is accessible on laptop and desktop. It is also accessible on mobile phone and tablet.

Due to InPlace being a third-party application, some aspects of its accessibility are outside of our immediate control.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this application is

Most of the application is fully accessible, however users may experience issues depending on the area they are accessing.

Some images may not have a text alternative, so the information in them isn’t available to people using a screen reader.

Feedback and contact information

If you find any problems not listed in this statement or think we’re not meeting accessibility requirements, email

If you need information on this application in a different format like accessible PDF, large print, easy read, audio recording or braille, email

We will consider your request and get back to you in 7 days.

If you need to escalate your issue further, contact the Director of Equality, Diversity & Inclusion, via You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days, we will keep you informed of progress until we can fully respond.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this application

King’s College London is committed to making this application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This application is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

InPlace is provided by a third party supplier which means that some aspects of accessibility are outside our immediate control.

Some areas of InPlace do not meet accessibility requirements. They are listed below by WCAG criteria reference.

Non-compliance with the accessibility regulations

1.1.1: Non-text content

  • Some images may not have a text alternative, so the information in them isn’t available to people using a screen reader. We are working with the vendor to improve these components who said that these changes will be reflected in future releases.

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we are doing to improve accessibility

King’s College London are working with QuantumIT to fix or provide alternatives for all issues that are we are made aware of or are identified by our internal testing and auditing processes.

Within the roadmap for this product, any future development of new services and solutions for this product will be WCAG 2.2 compliant. The vendor is looking to make non-compliant components complaint in feature releases.

Preparation of this accessibility statement

This statement was prepared on 22nd April 2024. It was last reviewed on 22 April 2024.

This application was last tested on 22nd April 2024. The test was carried out manually by Caleb Nahabwe from IT Solutions Team.

We tested: