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Accessibility Statement for Rizikon Assurance (Supplier Assurance System)

We want as many people as possible to be able to use Rizikon Assurance to find, read and understand the content.

Rizikon Assurance is the product King’s uses as our Supplier Assurance System.

Rizikon Assurance stands alone and is not heavily integrated into King’s other applications (no SMTP email relay, no AAD SSO integration, no link to Unit4 Finance System, etc). This statement references the Rizikon Assurance platform only.

Using Rizikon Assurance

Rizikon Assurance is run by Crossword Cybersecurity for King’s College London and we want as many people as possible to be able to use it.

For example, that means you should be able to:

  • Zoom in up to 200% without the text spilling off the screen
  • Set the font size and preference within your browser (except for section headings)
  • Navigate most of the website using just a keyboard
  • Skip to main content using keyboard navigation
  • Navigate most of the website using speech recognition software
  • Use a range of devices to access Rizikon Assurance e.g. mobile phone, tablet, laptop

AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about Rizikon Assurance accessibility

King’s College London is committed to making Rizikon Assurance accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible.

We know some parts of Rizikon Assurance aren’t fully accessible, and the complexity and volume of content available presents difficulties in identifying all accessibility issues.

The content listed below is non-accessible for the following reasons.

  • Zooming to above 200% and/or using low resolution screens can hide content behind the main menu.
  • Third party content linked from Rizikon Assurance may have accessibility issue.
  • Some images don’t have a text alternative, so the information in them isn’t available to people using a screen reader. This doesn’t meet WCAG 2.1 success criterion 1.1.1 (non-text content).

PDFs and other documents

PDFs, Word and other documents attached by suppliers may not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value).

We will ask suppliers to provide accessible versions of their documents as required.

What to do if you can’t access parts of Rizikon Assurance

If you need information on Rizikon Assurance in a different format like accessible PDF, large print, easy read, audio recording or braille email

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with Rizikon Assurance

We’re always looking to improve the accessibility of Rizikon Assurance. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements email

Escalation procedure

If you need to escalate your issue further, contact the Director of Equality, Diversity & Inclusion via You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days we will keep you informed of progress until we can fully respond.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we tested this website

This website was last tested on 28/03/2023. The test was carried out manually by the IT Services team in King’s College London. We tested:

  • Authentication
  • Main menu
  • Manager’s home pages
  • Summary
  • Assessments
  • Organizations
  • Contacts

What we’re doing to improve accessibility

King’s College London has convened a college-wide action group to address the accessibility of its digital information and actions are currently being undertaken around:

  • Assessing, prioritising and improving the accessibility of the 100+ digital platforms in use at King’s and highest priority is being given to those holding student teaching materials;
  • Improving the accessibility of online teaching materials;
  • ensuring all future purchases or development of digital platforms are accessible;
  • ensuring that all future teaching materials being developed and uploaded are accessible.

Specifically regarding Rizikon Assurance, which is supplied by an external vendor, we have communicated with them for the following statement and encouraged them to priorities accessibility efforts:
“Crossword Cybersecurity is committed to ensuring that all of its products are accessible to the widest possible audience, regardless of technology or ability, and have actively engaged with a 3rd party Digital Accessibility organisation to drive continued improvement in this area.For all products we have a published objective to conform to at least A-level of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. The Rizikon Assurance application has been natively designed to adhere to, and a project to enhance our accessibility to Level-AA is on our development roadmap.We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should customers experience any difficulty in accessing or using Rizikon Assurance, please don’t hesitate to contact us.”

This statement was prepared on 28/03/2023. It was last updated on 28/03/2023.