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King's College London

Accessibility Statement for Scientia ES3

Scientia ES3 is the brand name King’s uses for the Exams Scheduling. ES3 Exam scheduler is hosted on KCL’s Azure Cloud but student facing component (PUBLISH) is hosted by Scientia on Scientia’s Azure Cloud.

Our aim is for ES3 to be accessible to all those who use the system, and we continue to work towards this.  We want to ensure that users find it accessible and understand the content. Scientia ES3 will be used by a small number of Exams team staff not more than 10.

Only the Portal portion of Exam Scheduler falls within the scope of web accessibility requirements. The current release of the Portal, 3.15, does not adhere to WCAG (Web Content Accessibility Guidelines) 2.1.

Using Scientia ES3

Scientia ES3 is run by King’s College London, and its use is limited to a few users which includes IT and the Exams teams.

There are some inbuilt features that will help individuals to navigate and access the content on ES3 Portal. For example, that means you should be able to:

  • Zoom in up to 200% without the text spilling off the screen.
  • Set the font size and preference within your browser.
  • Application is accessible on laptop and desktop. Usage on mobile phone, tablet has not been tested.

Technical information about Scientia ES3 accessibility

King’s College London is committed to making Scientia ES3 accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible. 

PDFs and other documents

Scientia ES3 does not use PDFs or other documents, it is web-based only. 

What to do if you can’t access parts of Scientia ES3

If you need information on Scientia ES3 in a different format like accessible PDF, large print, easy read, audio recording or braille email diversity@kcl.ac.uk.

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with Scientia ES3

We’re always looking to improve the accessibility of Scientia ES3. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements email diversity@kcl.ac.uk.

Escalation procedure

If you need to escalate your issue further, contact Lorraine Kelly, Director of Diversity & Inclusion via diversity@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days we will keep you informed of progress until we can fully respond.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we tested this application

Scientia Exam Scheduler (ES3) is not student facing and is used by a small team (Exams team). The application was last tested on 23rd September 2022. The test was carried out manually by Caleb Nahabwe from the IT Solutions Team in King’s College London. We tested:

What we're doing to improve accessibility

For the portion of Exam Scheduler that is not WCAG 2.1 compliant, we shall continue working with the vendor to make sure that necessary changes are made to make sure that all of ES is WCAG 2.1 is compliant.

Scientia is currently updating their accessibility document. This statement will be updated as soon as that information is available. To improve user experience and product perception, among other things, the vendor is doing the following.

  • UI improvements to Portal login and main page
  • Update logos
  • Portal website conforms to WCAG 2.1 AA

This statement was prepared on 10th March 2022. It was last updated on 23rd September 2022.