Accessibility statement for Timegate
This accessibility statement applies to the Timegate Employee Portal. The Timegate Employee portal is a 3rd party tool allowing all users to request leave, view their working diary, and be linked through to various items of interest (e.g., employee calendar, overtime requests).
Using the website
Usability is important so we have tried to streamline the information as best as possible for ease of navigation. This means using tiles for navigation, visual cues and ease of access to the system that works on both mobile and web-based browsers. The system itself is visually simple with basic functions deployed as to not bloat with unnecessary tools and cause confusion.
We want as many people as possible to be able to use, read and understand the content of the Timegate Employee Portal.
This means that you should be able to:
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zoom in up to 300% without the text spilling off the screen
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navigate the website using just a keyboard
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navigate the website using speech recognition software
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listen to most of the website using a screen reader
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of Timegate Employee Portal are not fully accessible:
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Built in language changes do not form a part of the system so cannot be manipulated within the app and/or browser. We are investigating ways to offer this option as we have various users who would benefit from various language options.
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Text to speech function again does not exist within the system however 3rd party plug ins may be a solution to this.
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Built in text scaling is also not something that can be offered by the system due to scaling difficulties when using the tile layout we have deployed. This does mean visually impaired people may struggle with the app version of the system meaning the browser may be more applicable.
Feedback and contact information
If you find any problems not listed in this statement or think we’re not meeting accessibility requirements, email diversity@kcl.ac.uk.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email diversity@kcl.ac.uk.
We will consider your request and get back to you in 7 days.
If you need to escalate your issue further, please contact diversity@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days, we will keep you informed of progress until we can fully respond.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
King’s College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
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1.4.3 Contrast (Minimum): Colour contrast does not meet enhanced requirement
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1.4.6 Contrast (Enhanced): There is insufficient colour contrast between the text and background on this page to meet the enhanced contrast requirement.
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2.4.4 Link purpose (in context): Provide descriptive names or context for all links.
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2.4.9 Link Purpose (Link Only): Provide descriptive names or context for all links.
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2.5.5 Target Size (Enhanced): Interactive elements, like buttons or links, should be at least 44 by 44 pixels, so they can easily be clicked or tapped by all users.
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3.1.1.1 Language of Page: Page Language has not been identified
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4.1.2 Name, Role, Value: Form field missing a label
Disproportionate burden
At this time, we have not made any disproportionate burden claims. Or list of disproportionate burden claims.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].
Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we are doing to improve accessibility
King’s College London is committed to fixing or providing alternatives for all issues that we are made aware of or are identified by our internal testing and auditing processes.
Activities to improve the accessibility of this website are as follows:
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Working with Vendor to ensure accessibility is constantly being enhanced but general updates sit with the 3rd party and whilst we can influence change, they have numerous customers they work with so adjustments can be lengthy.
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Auditing the site regularly to update with improvements and ease of navigation
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Regularly meeting with account management team to prompt future upgrades and development
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Working closely with King’s user groups to understand challenges and gather direct feedback for the vendor to provide the easiest tool for navigation and understanding the data within.
Preparation of this accessibility statement
This statement was prepared on 15th July 2025.
This website was last tested on 15th July 2025.
The test was carried out by the Project Management and Data Analyst team in Cleaning and Security department manually using the Site Improve Accessibility Checker.
We tested: