King's College London UCU - KCL UCU
Members in need of advice should read our casework guidance below before contacting KCL UCU Branch at: email@example.com
Branch Officer and Site Rep contacts can be found in the Contact link in the lefthand column.
UCU advice on getting support can be found here:
Additional support options from the Education Support Partnership can be found here:
Casework & Individual Support
Please take a moment to read the following information so you understand how accessing support for members from Branch works. Thank you.
If you require individual support from a KCL UCU caseworker and are a member of UCU please get in touch at firstname.lastname@example.org
Be aware that administrative staff are only there one day per week, and that KCL UCU Executive members check the email occasionally between times.
We endeavour to provide guidance and support to every member who needs it, however we would like members to consider the following:
UCU caseworkers are employees of King's and have their own work commitments. They are volunteers and often will not be able to respond to requests immediately. They should not be contacted without prior arrangement unless the matter is extremely urgent.
For the same reason, it may take some time to find a caseworker, so getting in touch via email@example.com will help our branch find someone as soon as possible.
Providing a summary
Providing us with a brief outline of your issue by email is extremely helpful. The caseworker needs to be informed of your situation prior to meeting, having a telephone conversation or email dialogue with you.
While it is important to have support from your union, you may be able to find the information you require via the King's HR webpages: https://internal.kcl.ac.uk/hr/info/index.aspx without needing to use the caseworker service.
The UCU website has advice for common workplace issues at:
and useful information can also be obtained via the ACAS website at:
A Unions' strength comes from its members. We encourage every eligible staff member to join UCU at the earliest opportunity. Please note that only limited support can be given within the first three months of your membership, particularly if you join with a pre-existing issue or an issue arises soon after joining.
Regional and legal support
In a very small number of cases it’s possible that more substantial support is required. The branch has access to UCU's regional officers. There is also a legal support scheme available. However, in both cases, the KCL UCU branch should be the first port of call. Details on the legal scheme are available at: https://www.ucu.org.uk/legal
**An Important Note to Members**
Please take a moment to read & act on the following:
In this time of rapid development we will be making every effort to keep KCL UCU members promptly informed.
To help us and yourselves please can you ensure that you do *both* the following things:
1. Check your individual UCU member record online and ensure all contact details for you are up-to-date here: https://ucu.custhelp.com/app/utils/login_form
2. Be aware the KCL UCU e-list is a separate system - updated from UCU records. So if you are still not receiving emails please do update you record as above, but also email: firstname.lastname@example.org to let us know you are not getting emails.
Your correct details can then be manually entered onto that system as soon as possible.
You can follow KCL UCU on social media at: