If you are experiencing issues accessing the system please let us know so that we can investigate it for you. When you contact us, please try to include a screenshot image of any error messages you receive, the web browser you are using (e.g. Google Chrome, Microsoft Edge, Firefox etc.), where you are trying to access (i.e. on campus, in a student residence or off site) and whether you have experienced any problems with other King's website which require your single sign on (e.g. KEATS).