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In 2020 the prototype of this Toolkit was launched, inviting feedback from practitioners using it in their work. The finalised Toolkit being launched today builds on this learning.

This Toolkit is a collaboration by practitioners, researchers, independent safeguarding adult consultants, legal experts and people with lived experience. It supports fact finding, thinking, communication, and decision-making when there are safeguarding concerns about a person experiencing multiple exclusion homelessness (MEH) and offers expert guidance and resources to assist this process and to aid working across multi-disciplinary teams or services. This webinar will offer an in-depth introduction to using the Toolkit.


Bruno Ornelas is Rough Sleeping Adviser at the Department for Levelling Up, Housing and Communities and an Independent Adult Safeguarding Consultant. He led the development of the Toolkit. Until recently, he was Head of Homelessness at Concrete. He has authored safeguarding adult reviews and developed partnerships to ensure greater emphasis on multi-agency practice, prevention, and legally literate decision-making. He holds independent advisory roles, delivers training and participates in strategic work and in research on safeguarding and homelessness.

Andy Meakin, Director, Expert Citizens CIC.

The event, which takes place on MS Teams only, is part of our Homelessness series.

At today's webinar

At today’s HSCWRU webinar launching a Multiple Exclusion Homelessness: Practitioner Safeguarding Toolkit, over 280 participants joined Bruno Ornelas and Andy Meakin for an introduction to using the Toolkit, which was developed as a collaboration by practitioners, researchers, safeguarding and legal experts, and people with lived experience.

The webinar was an opportunity to discuss how to overcome the attitudes, policies and structures that can be barriers to safeguarding and supporting this highly marginalised population.

Participant feedback included: ‘Looks brilliant’;Excited to use it’; ‘Will certainly change our practice’; ‘We could take this to our Safeguarding Adults Board to implement’; ‘Plan on meeting with my team to see how we can implement this’; ‘Will be signposting people to it and linking to it in the training I provide’; ‘I am going to share the Toolkit widely with colleagues and managers’; and, ‘The toolkit will be a life saver.’

Next time

The next event in this series, within the HSCWRU Homelessness Research Programme, will share A data-driven approach to inform service implementation for people experiencing homelessness.

At this event

Jess Harris

Research Fellow

Bruno Ornelas

Rough Sleeping Adviser, Department for Levelling Up, Housing and Communities