King's College London

About Us

​This role forms part of the Bioscience Programme team within Faculty Education Services in the Faculty of Life, Sciences and Medicine. The team supports students and academics across many taught programmes within the faculty.

About The Role

This is an exciting opportunity to work as a Programme Manager of a busy and vibrant team within FoLSM. The post holder will manage a programme support team, delivering a high quality comprehensive and professional service that meets agreed standards and expectations; managing staff performance, articulating the department vision, prioritising to meet deadlines, allocating tasks and assisting in the setting of the standards of service.

As part of the Bioscience leadership team the post holder will work with colleagues, striving to constantly improve the student experience and positively deliver new initiatives to improve processes, adopting a flexible approach, working at an operational level and contributing to the development of policy and procedures, regularly working with the other Programme Managers, Senior Programme Manager and other members of the Directorate.

With their Programme Manager colleagues, the post holder will lead the team overseeing programme support for a range of programmes, maintaining the student record and managing programme administration (including module registration, timetabling, programme and module handbooks, Departmental Education Committees and Student, Staff, Liaison Committee SSLC meetings); ensuring systems, processes and data management are accurate, compliant and auditable.  They will also devise, implement, develop and review processes to deliver Faculty, School and university strategies for student administration.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. ​Ability to organise, delegate and plan effectively across competing priorities
2. Excellent communication skills; demonstrable ability to present information and communicate clearly, accurately and concisely to diverse audiences   
3. ​Excellent attention to detail with methodical, exacting standards of written and numerical accuracy 
4. ​Able to manage and motivate a successful team; delivering objectives, managing performance whilst enabling development and succession planning, and manage change 
5. Able to form professional networks and contribute positively to implementing change 
6. ​Excellent customer service skills
7. ​Able to negotiate and influence across organisational boundaries to deliver a timely positive outcome diplomatically 
8. Excellent IT experience, across all Microsoft packages; with significant experience of databases (student records systems) and reporting 

Desirable criteria

1. ​Previous HE experience; with an emphasis on supporting students 

Full details of the role and the skills and experience required, can be found in the attached job description which is provided on the next page. 

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.