Britt Regal is a Research Fellow in Public Administration within the Better Health & Care Hub, King's College London.

Her interdisciplinary, multi-method research examines how administrative routines, legal frameworks, and institutional traditions shape interactions between communities and government. Taking an organisational perspective, she focuses on the dynamics that influence the capacity and effectiveness of frontline public service organisations to work with communities, particularly in contexts that require coordination across diverse stakeholders. More broadly, she investigates how different approaches to public service delivery, particularly those that emphasise community engagement, participation, and transparency, affect service quality, civic health, and citizen–government relationships.

Dr Regal formerly worked on a UKRI-funded research project on the local community impact of innovation policies aimed at addressing climate change and as a research assistant on COGOV, an EU Horizon 2020 project (grant number 770591), where she coordinated the delivery of a pan-European work package and co-authored several reports alongside COGOV colleagues.

Dr Regal is also an Associate Fellow of Advance HE. She has also delivered guest lectures on collaborative innovations in public management and collective leadership at King’s Business School. She has also contributed as a graduate tutorial assistant on a range of courses at both the undergraduate and master's levels. These courses include Social Science and Modern Business, Organization and Management of the Public Services (MSc), Organizational Research Methods, Qualitative Research Methods I and II, Quantitative Research Methods I and II, Leadership: Theory and Practice, and Organizational Change.

Her work has been published in leading journals, including Policy and Politics, Public Money and Management, Public Policy and Administration, and Public Management Review. Prior to her PhD, she worked as a secondary teacher and for Teach First in both school relationships and as a coach for second-year teachers.