Skip to main content
KBS_Icon_questionmark link-ico


Caroline is a qualitative researcher with over fifteen years’ experience of working in health and social care. She has investigated a wide range of areas including care home practices, gambling-related harms, nursing and social care workforce recruitment and retention, adult safeguarding, inter-professional working and international professional migration.

Caroline is principal investigator (PI) on an NIHR study which is developing a trigger question for identifying and signposting individuals affected by gambling harms and piloting it in three LAs. This study is being undertaken together with GamCare and BetKnowMore. Caroline had led on several studies about gambling harms including implications for vulnerable adults and migrants. (See portfolio of gambling studies.)

In addition, Caroline is currently co-investigator on an NIHR study exploring catering and cleaning staff working in care homes during COVID-19 - experiences and policy implications. She has also contributed to studies about social care Personal Assistants’ work during the pandemic; and an international comparison of care home policies in response to COVID-19.

Caroline works one day a week as an NIHR, Research Design Service (RDS) advisor, London Social Care Joint Lead. Other responsibilities are: HSCWRU PPI Advisory Group Lead; Joint Book Review Editor for Ageing and Society; Chair of the KCL Geography, Global Affairs, Social Science, health and Medicine Research Ethics Panel; Convenor of the HSCWRU International seminar series; and Supervisor for MA Public Health dissertations.

Previously Caroline worked at St George’s, University of London.

Caroline Norrie: ORCID iD | Research Profile at King's