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Caroline Norrie

Caroline Norrie

Senior Research Fellow

Biography

Caroline is a Senior Research Fellow at the NIHR Policy Research Unit in Health and Social Care Workforce. She has over fifteen years’ experience of working in health and social care research. She has investigated a wide range of areas including care homes, gambling-related harms, nursing and social care workforce, adult safeguarding, inter-professional working and international professional migration.

She is principal investigator (PI) on an NIHR study which is developing a question for identifying individuals affected by gambling harms and piloting it in three LAs. Caroline has led on several studies about gambling harms including implications for vulnerable adults and migrants. (See portfolio of gambling studies.)

Caroline is currently PI on a study exploring the awareness and attractiveness of Occupational Health careers. She was co-investigator on an NIHR study exploring catering and cleaning staff working in care homes during COVID-19 - experiences and policy implications. She also recently contributed to a series of studies about social care Personal Assistants’ work, including during the pandemic; and an international comparison of care home policies in response to COVID-19.

Caroline is also Deputy Lead of the Social Care Theme of the NIHR Applied Research Collaboration (ARC) in South London; Senior Fellow of the NIHR School for Social Care Research; Advisor (Social Care Lead) for NIHR, Research Design Service (RDS) London; HSCWRU PCIE Advisory Group Lead; Convenor of the HSCWRU International seminar series; and Supervisor for MA Public Health dissertations.

PhD students:

  • Victoria Grimwood
  • Lucy Jacobs

Previously Caroline worked at St George’s, University of London.

Caroline Norrie: ORCID iD | Research Profile at King's

    Research

    suphi-hero-1
    Social science and Urban public health institute

    Working with collaborators around the theme of urban public health

    abstract-gambling harms-780
    Research on Gambling Harms Group

    Research studies focusing on gambling and potential related harms

    SURE study-780
    Safe and Sustainable Delegation in Care Homes (SURE)

    This study focuses on care homes, where delegation of healthcare activities has become increasingly important.

    Project status: Ongoing

    VASC logo 780-b
    Meaningful volunteer involvement in adult social care (ASC): Perspectives from diverse ASC providers, key informants, and evaluation of the NHS and Care Volunteer Responders scheme

    Evaluating volunteering in adult social care (ASC) within the ‘NHS and Care Volunteer Responders’ scheme

    Project status: Completed

    abstract-gambling harms-780
    Developing a question to identify gambling harms to individuals or affected others and piloting it in three local authorities

    We will test a question that we hope will enable people identified as affected by gambling harms to help to get the support they need.

    Project status: Completed

    gambling what works-780
    Exploring "what works" in creating infrastructures and engagement methods for people with lived experience within public health, health and social care, and addiction research

    Infrastructures and engagement methods for people with lived experience within public health, health and social care, and addiction research.

    Project status: Completed

    gambling-migrant-780
    Gambling-related harm among recent migrant communities in the UK: Responses to a 21st century urban phenomenon

    This project investigated migrant gambling in the urban settings of Leeds and London.

    Project status: Completed

    Person Sitting With Laptop Gambling
    Examining the nature of gambling-related harm for adults at risk

    This project examined the incidence of gambling-related harm for adults at risk.

    Project status: Completed

    pexels-cottonbro-4107278 (1)
    The other keyworkers in care homes: Implications of including domestic staff in social care workforce strategies and practices relating to COVID-19 recovery

    Housekeeping staff in care homes – cleaners, those working in kitchens, laundries, maintenance – are often forgotten but are the backbone of many care homes.

    Project status: Completed

    gambling gamcare-780
    To what extent does GamCare initial assessment data provide insights into factors associated with help-seeking?

    Quantitative and qualitative analysis of client assessment data from GamCare – the UK’s largest support provider for problem gamblers.

    Project status: Completed

    News

    Research Capacity Building at HSCWRU: Research Visitors and Interns

    A core part of the Health & Social Care Workforce Research Unit's work

    King's College London flag
    NIHR Policy Research Unit Logo 2026

    New journal article: Implementing Gambling Harm Enquiry in Adult Social Care

    Evaluating a gambling harms initiative in 3 English local authorities

    A number of circles, some overlapping

    Unit Director Annette Boaz speaks at King's Health Partners event

    NHS 10 Year Plan: What is needed to deliver a sustainable workforce?

    Group of speakers at a conference

    At the International Conference on Integrated Care

    Unit Director discussed coordinator, navigator and link worker roles

    Annette Boaz and Yvonne Zurynski

    Management of Sickness Absence in NHS Trusts

    Major new report from Mary Baginsky and colleagues

    Sickness absence

    The nature of new care coordinator roles: the relational aspect

    Antonina Semkina spoke at the Organisational Behaviour in Health Care Conference in Oxford

    Antonina Semkina speaking at a conference

    New article: 'Like Bits in a Jigsaw'

    Exploring Ancillary Staff Interactions With Care Home Residents

    An open journal

    ARC South London, Knowledge Exchange Event 2026

    Doing inclusive applied health and care research in turbulent times

    Emily Porro, Caroline Norrie and Cilla Harries

    Events

    31Oct

    Gambling-related harms seminar: Adult social care and gambling harms

    Professor Heather Wardle, University of Glasgow

    Please note: this event has passed.

    25Jan

    Care Poverty: When older people’s care needs remain unmet

    Professor Teppo Kröger, University of Jyväskylä, Finland

    Please note: this event has passed.

    12Oct

    Gambling-related harms seminar: Money and mental health

    Chris Lees, Money and Mental Health Policy Institute

    Please note: this event has passed.

    05Oct

    Experiences of people affected by dementia from diverse backgrounds in South Africa

    Dr Adele Van Wyk, NIHR Policy Research Unit in Health and Social Care Workforce

    Please note: this event has passed.

    08Jun

    Gambling-related harms seminar: Women and gambling harms

    Kelsey Beninger, Sharon Collard, and Dominique Webb

    Please note: this event has passed.

    29Nov

    Gambling-related harms seminar: November 2021

    Dr Steve Sharman – Gambling and links to suicide.

    Please note: this event has passed.

    14Sep

    Gambling-related harms seminar: September 2021

    Conversation with Frankie Graham and other experts by experience of Betknowmore gambling support charity on lived experience of Gambling harms.

    Please note: this event has passed.

    05May

    Gambling-related harms seminar: May 2021

    Presentations by Dr Heather Wardle and Dr Emma Ryan - Chair: Dr Emily Finch

    Please note: this event has passed.

      Research

      suphi-hero-1
      Social science and Urban public health institute

      Working with collaborators around the theme of urban public health

      abstract-gambling harms-780
      Research on Gambling Harms Group

      Research studies focusing on gambling and potential related harms

      SURE study-780
      Safe and Sustainable Delegation in Care Homes (SURE)

      This study focuses on care homes, where delegation of healthcare activities has become increasingly important.

      Project status: Ongoing

      VASC logo 780-b
      Meaningful volunteer involvement in adult social care (ASC): Perspectives from diverse ASC providers, key informants, and evaluation of the NHS and Care Volunteer Responders scheme

      Evaluating volunteering in adult social care (ASC) within the ‘NHS and Care Volunteer Responders’ scheme

      Project status: Completed

      abstract-gambling harms-780
      Developing a question to identify gambling harms to individuals or affected others and piloting it in three local authorities

      We will test a question that we hope will enable people identified as affected by gambling harms to help to get the support they need.

      Project status: Completed

      gambling what works-780
      Exploring "what works" in creating infrastructures and engagement methods for people with lived experience within public health, health and social care, and addiction research

      Infrastructures and engagement methods for people with lived experience within public health, health and social care, and addiction research.

      Project status: Completed

      gambling-migrant-780
      Gambling-related harm among recent migrant communities in the UK: Responses to a 21st century urban phenomenon

      This project investigated migrant gambling in the urban settings of Leeds and London.

      Project status: Completed

      Person Sitting With Laptop Gambling
      Examining the nature of gambling-related harm for adults at risk

      This project examined the incidence of gambling-related harm for adults at risk.

      Project status: Completed

      pexels-cottonbro-4107278 (1)
      The other keyworkers in care homes: Implications of including domestic staff in social care workforce strategies and practices relating to COVID-19 recovery

      Housekeeping staff in care homes – cleaners, those working in kitchens, laundries, maintenance – are often forgotten but are the backbone of many care homes.

      Project status: Completed

      gambling gamcare-780
      To what extent does GamCare initial assessment data provide insights into factors associated with help-seeking?

      Quantitative and qualitative analysis of client assessment data from GamCare – the UK’s largest support provider for problem gamblers.

      Project status: Completed

      News

      Research Capacity Building at HSCWRU: Research Visitors and Interns

      A core part of the Health & Social Care Workforce Research Unit's work

      King's College London flag
      NIHR Policy Research Unit Logo 2026

      New journal article: Implementing Gambling Harm Enquiry in Adult Social Care

      Evaluating a gambling harms initiative in 3 English local authorities

      A number of circles, some overlapping

      Unit Director Annette Boaz speaks at King's Health Partners event

      NHS 10 Year Plan: What is needed to deliver a sustainable workforce?

      Group of speakers at a conference

      At the International Conference on Integrated Care

      Unit Director discussed coordinator, navigator and link worker roles

      Annette Boaz and Yvonne Zurynski

      Management of Sickness Absence in NHS Trusts

      Major new report from Mary Baginsky and colleagues

      Sickness absence

      The nature of new care coordinator roles: the relational aspect

      Antonina Semkina spoke at the Organisational Behaviour in Health Care Conference in Oxford

      Antonina Semkina speaking at a conference

      New article: 'Like Bits in a Jigsaw'

      Exploring Ancillary Staff Interactions With Care Home Residents

      An open journal

      ARC South London, Knowledge Exchange Event 2026

      Doing inclusive applied health and care research in turbulent times

      Emily Porro, Caroline Norrie and Cilla Harries

      Events

      31Oct

      Gambling-related harms seminar: Adult social care and gambling harms

      Professor Heather Wardle, University of Glasgow

      Please note: this event has passed.

      25Jan

      Care Poverty: When older people’s care needs remain unmet

      Professor Teppo Kröger, University of Jyväskylä, Finland

      Please note: this event has passed.

      12Oct

      Gambling-related harms seminar: Money and mental health

      Chris Lees, Money and Mental Health Policy Institute

      Please note: this event has passed.

      05Oct

      Experiences of people affected by dementia from diverse backgrounds in South Africa

      Dr Adele Van Wyk, NIHR Policy Research Unit in Health and Social Care Workforce

      Please note: this event has passed.

      08Jun

      Gambling-related harms seminar: Women and gambling harms

      Kelsey Beninger, Sharon Collard, and Dominique Webb

      Please note: this event has passed.

      29Nov

      Gambling-related harms seminar: November 2021

      Dr Steve Sharman – Gambling and links to suicide.

      Please note: this event has passed.

      14Sep

      Gambling-related harms seminar: September 2021

      Conversation with Frankie Graham and other experts by experience of Betknowmore gambling support charity on lived experience of Gambling harms.

      Please note: this event has passed.

      05May

      Gambling-related harms seminar: May 2021

      Presentations by Dr Heather Wardle and Dr Emma Ryan - Chair: Dr Emily Finch

      Please note: this event has passed.