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Shantok Jetha

Senior Programme Officer (PGT Online)

Biography

Shantok Jetha is the Senior Programme Officer (PGT Online) in the Department of Informatics, at King's College London. Shantok is responsible for overseeing the day-to-day delivery of our online distance learning postgraduate taught programme, MSc Advanced Cyber Security.

This includes:

  • Providing day-to-day administrative support for the delivery of the King’s Online managed programme, working closely with student support and academic colleagues as part of the online programmes team.
  • Managing day-to-day staff and student enquiries.
  • Creation, review, and implementation of administrative processes in line with College and Faculty deadlines, regulations and guidelines.
  • Delivering administration processes for assessments and the Assessment Sub-Board process for confirming student progression and final awards.
  • Ensure quality assurance requirements are followed across all processes and student records, ensuring records are accurately maintained in accordance with the agreed retention schedules.
  • Maintaining data quality of student records including completing programme, module credit checks, and ensuring records are accurately maintained.
  • Responsible for servicing the online Staff Student Liaison Committee (SSLC)
  • Overseeing module evaluation process.
  • Work with the wider College network to ensure up-to-date and consistent practices are followed when utilising systems e.g. student records systems and virtual learning environments, to undertake both day-to-day functions and higher-level processes such as reporting and extracting data, ensuring accuracy of data and identifying and resolving issues.
  • Maintaining updates about College and department policies and procedures, and disseminating information to academic staff and students.