Developing a 4Pi framework-based questionnaire to evaluate service user and carer involvement
Service user (SU) and carer involvement is crucial to healthcare planning, development and improvement. Evaluating how involvement is carried out is important to improve the quality and impact of these activities, and the experiences of everyone involved.
Using the 4Pi National Involvement Standards as a framework to guide evaluation can help ensure involvement is carried out in a systematic and comprehensive way.
In this study, we are developing and testing a new questionnaire to evaluate SUs and carers’ experiences of involvement at South London and Maudsley (SLaM) NHS Foundation Trust.
SU and carer involvement is crucial to planning, developing and improving healthcare. Evaluating SU and carer experiences of involvement is important, to gain a better understanding of what is done well and not so well. Doing so will improve the quality and impact of these activities, and the experiences of everyone involved.
In order to develop an evaluation that is itself drawn from lived experience, systematic, and that will be applicable to a broad range of areas and sectors, this study aims to design a questionnaire grounded in the 4Pi National Involvement Standards.
Please visit the King's Improvement Science website for more information about this project.