Q: Can I use photocopies or screenshots of my documents as evidence of ID?
A: No. All documents must be originals, meaning you must show the original hard copy document itself as part of your ID verification.
Q: How will I be contacted about my DBS application?
A: You should receive an email from firstname.lastname@example.org to let you know that you will need a DBS check, and provide you with a link to more information on the process. Once your DBS check has been initiated you will receive an email from Atlantic Data (email@example.com) to confirm this. After this point, we advise any questions regarding your DBS check pre-enrolment are directed to the Admissions Office. After enrolment, please contact your Faculty directly.
Q: I don’t remember the postcode for one of my previous UK addresses, is this required for my DBS check?
A: You will need to include the post code for all your previous addresses, but you can use the following website to find address details: www.royalmail.com/find-a-postcode
Q: What shall I enter for my address history if I have been in university accommodation at any point in the last five years?
A: You should enter your university addresses and home address, ensuring that there are no gaps.
Q. What should I enter for the ‘Sequence Number’?
A: Please leave this field blank as you do not need to enter anything in this field.
Q: What do I do if I don’t have any of these forms of ID?
A: Most utility providers and banks are able to provide paper statements if requested. If you don’t think you have any proof of address, please contact us for further advice on what you could provide.
Q: I have been on a gap year/working holiday – what address should I enter?
A: If you have not permanently lived outside the UK please enter your UK address only.
Q: My programme information is not correct on Atlantic Data – what should I do?
A: Please send a message via your King’s Apply account as soon as possible and do not complete your check until this information has been corrected.
Q. Is there a specific way I should detail my name on my application?
A: You should enter your name in the same format as you did on King’s Apply. Please note that the DBS system does not accept special characters so if your name contains a letter with an accent or other character, you should enter it without this when you submit your DBS application so that the name matches the name on your passport as closely as possible.