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Estates & Facilities Management

Estates & Facilities Management

The Estates & Facilities Management team has a broad portfolio of responsibilities which range from security and daily cleaning and mail services, to small building projects and creating and sustaining a safe and healthy environment for our students, staff and visitors.

Our main areas of operation are:

  • Campus Operations: Ensuring that all campus buildings and services meet the needs of staff, students and visitors.
  • Infrastructure, Assurance, Contracts & Performance: working closely with our partners for security, cleaning and associated services and PFI partners for two of our buildings, delivering major planned and critical reactive maintenance and the long-term planning and implementation of the university’s capital investment, asset improvement and project delivery.
  • Sustainability: Managing the energy, waste, and promoting better use of our resources to minimise the effect on the environment.
  • King’s Venues & King’s Food: Providing retail and hospitality services through King's Food and conference and summer lettings. They also manage internal and commercial events held in the university space and summer residential lettings.

Visit our internal site for information about the services we provide at King's for students and staff and how you can make the most of them in order to maximise our facilities and the King's buildings and estate.

If you would like to request a service or report a maintenance issue, please email or call 020 7848 3456.

Nick O'Donnell, Director of Estates & Facilities

Nick O'DonnellNick is responsible for managing all aspects of the university’s property portfolio and related facilities. He supports the university’s objectives and mission, with a particular emphasis on the co-ordination of Space Planning, Construction Projects and Facilities Management through centrally and campus based teams and construction matters.

Alison Hobbs, PA to Nick O'Donnell
020 7848 6913
Jo Cassidy, Office Manager
020 7848 7235

Paul Wheeler, Director of Space & Workplace Management

Paul is responsible for managing the use and allocation of space across all of our properties and for the development of space strategies that meet the growing and changing requirements of the university.

Senior Operations Team & Campus Deans

Expand for details about the Senior Operations Team
Ian Hughes

Director of Commercial & Customer Services (interim)

The Customer & Commercial Services team includes King's Food, King's Venues, King's Sport, the Fit For King's Training programme and the Estates & Facilities Service Desk

Richard Kent
Director of Campus Operations (interim)

Richard is accountable for the management and operation of Estates & Facilities assets and services to the Faculties of Health. He is the executive point of contact for stakeholders, liaising with academic, professional services, student representatives and special interest groups to ensure that the Estates & Facilities assets, services and overall university experience are commensurate with the values of “Fit for King’s”.

Victoria Tidboald

Assistant Director of Campus Operations - Arts and Sciences

Victoria is accountable for the management and operation of Estates & Facilities assets and services to the Faculties of Arts and Sciences. This space incorporates all buildings under the Strand Campus umbrella, including Bush House and the Maughan Library. Victoria and her team are responsible for the delivery of security and access, cleaning, waste and sustainability management, and duty management.

Gary Whyte

Associate Director of Engineering

Peter Ward
Director of Real Estate Development
Simon Myles
Associate Director of Real Estate Development (Health)
Matthew Websdane

Associate Director (Arts & Sciences)

As Head of Development (Arts & Sciences), Matthew leads the Project Management Team in the delivery of the Major Capital Projects and Development schemes for Arts & Sciences, Residences, and Professional Services across the King’s estate portfolio. 

Karen Hoy

Head of Communications & Administration

Karen manages the external and internal communications for Estates & Facilities as well as managing the administration activities of the directorate. 

Manish Shah
Associate Director, King's Food
Andy Allford

Associate Director, King's Sport

Andy is responsible for both the sports facilities at King’s and physical activity programmes including King’s Move and the BeActive scheme for King’s students and staff. The facilities include our three sportsgrounds and the multiple campus and residence fitness centres. 

Paloma Lisboa

Director of Operations - Central (interim)

King’s Residences’ primary objective is to support student recruitment, retention and success by ensuring quality accommodation is available to all first year undergraduates, international postgraduates and students with disabilities, with a strong support network that promotes non-academic learning opportunities and student wellbeing.


Kat Thorne, Director of Sustainability

The Sustainability team develops and implements the university-wide Sustainability Strategy. Operating within Estates & Facilities, we are responsible for all utilities management, waste management, and the increasing access to sustainable modes of transport. 


Brendan Cahill, Director of Portfolio Management (PMO)

As Director of Portfolio Management, Brendan supports the continual improvement in the management of projects and resources, making sure the risks, issues and changes are adequately managed across the Estates & Facilities programme. He ensures that the university’s capital has robust controls and is allocated and utilised efficiently.


Keith Holihead, Chief Surveyor

Keith looks after the legal titles of the university estate and deals with all property related issues including acquisition and disposal of properties and rent reviews for lease accommodation. 

Expand for details about our Campus Deans

Denmark Hill Ajay Shah & Richard Barnard

St Thomas' Frances Williams

Waterloo Stephen Sturzenbaum

Guy's Simon Howell

General address and head office:

Estates & Facilities
King's College London
5-11 Lavington Street
Telephone: 020 7848 6913



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