Show/hide main menu

Student Fee Payments

Questions

How can I pay my Tuition Fees?

We regret that we cannot accept cash payments, due to security and insurance reasons.

Please also note that in the interest of ensuring your payment appears on your account as quickly as possible, we do not accept cheques or drafts as a payment method. Please therefore use one of the alternative payment methods advertised.

 

Tuition fees may be paid by:

1. Credit / Debit Card - payments can be made over the Internet on the KCL Finance web page www.kcl.ac.uk/feepay. Instructions on how to use this facility are also available on this web page.

 

2. Bank transfer:

From a UK Bank Account - can be made into the following account

Account Name: Kings College London

Bank: National Westminster Bank PLC, 156 Fleet Street Branch, London, EC4 A 2DX

Sort Code: 56-00-13

Account Number: 96707402

*Please do not accept Bank Account details provided to you in an email nor should you accept any communications from individuals claiming to be representing the University and suggesting te above college bank details have changed. If you are in any doubt, please do contact the University Credit Control Department.

Please ensure your Bank quotes your student number and name as the payment reference, and whether its for accommodation fees or tuition fees.

If making a cash or cheque payment in person at a Natwesk Bank, you must provide a copy of the Natwest 'deposit receipt' to Credit Control, as soon as possible. Failure to do this will result in your payment not being reflected on your student account on time.

From a Non-UK Bank

To obtain an immediate quote to make an international bank transfer, please click Global Pay for Students

King’s College London has partnered with Western Union Business Solutions (WUBS) to provide students with the ability to make secure international payments for their tuition deposit, tuition fees and/or accommodation fees. The service, called Global Pay for Students, is tailored for students to obtain a quote online, containing the details of a local bank account to make the payment to and importantly an amount in your local currency, at an exchange rate valid for 72 hours, to be transferred. The quote must then be provided to your own bank for payment to be initiated. For more information about the process and the advantages and to obtain a non-obligatory quote please visit www.kcl.ac.uk/banktransfer..

 

How can I pay my Residence Fees?

We regret that we cannot accept cash payments, due to security and insurance reasons.

Residence fees for Great Dover St Apartments, Stamford St Aprartment, Champion Hill, Wolfson House, Angel Lane, Stratford One, Ewen Henderson Court, Julian Markham House, Moonraker Point, Tower Bridge and Bernard Mayers only, may be paid by the methods outlined below. For information about Iris Brook House and Orchard Lisle please contact Fresh Student Living:

1. Credit / Debit Card - payments can be made over the Internet on the KCL Finance web page. Instructions on how to use this facility are also available on this web page.

 

2. Bank transfer:

From a UK Bank Account - can be made into the following account

Account Name: Kings College London

Bank: National Westminster Bank PLC, 156 Fleet Street Branch, London, EC4 A 2DX

Sort Code: 56-00-13

Account Number: 96707402

Please ensure your Bank quotes your student number and name as the payment reference, and that its for residence fees.

If making a cash or cheque payment in person at a Natwesk Bank, you must provide a copy of the Natwest 'deposit receipt' to Credit Control, as soon as possible. Failure to do this will result in your payment not being reflected on your student account on time.

From a Non-UK Bank - 

To obtain an immediate quote to make an international bank transfer, please click Global Pay for Students

King’s College London has partnered with Western Union Business Solutions (WUBS) to enable students with the ability to make secure international payments for their tuition deposit, tuition fees and/or accommodation fees. The service, called Global Pay for Students, is tailored for students to obtain a quote online, containing the details of a local bank account to make the payment to and importantly an amount in your local currency, at an exchange rate valid for 72 hours, to be transferred. The quote must then be provided to your own bank for payment to be initiated. For more information about the process and the advantages and to obtain a non-obligatory quote please visit www.kcl.ac.uk/banktransfer..

 

How much are my fees?

Tuition:

For returning students, you can check what your Tuition fees will be by visiting the "Returning Tuition Fees" web page.

We encourage you to manage your finances online. We will also send an invoice to your University email address.

If you cannot identify your fee, then you should contact Student Registry for confirmation.

Please note that Tuition fees are subject to annual increases.

Residence:

For confirmation of the cost of your Residence fees, please contact the university on 020 78485959 

I have an invoice query - who should I contact?

You should contact Studetn Registry if you wish to query the amount quoted on your Tuition Fee invoice. Similarly, if the query relates to a residence fee invoice, then please refer the matter to the Reservations Team.

How do I obtain a copy invoice?

Tuition Fee Invoice:

When the original invoice was generated, you will have been sent an email with the invoice attached as a PDF version to your college email account. If you cannot locate a copy of this email, you can also view and / or print a copy by logging onto "Student Records" via the internal page and click on the 'Student Fee Details' link under the 'My Fees' header.

Note : If you are a Postgraduate Research Student this link is available on the 'Postgraduate Research Students Home Page' tab. If you cannot access your MyPage portal and wish to obtain a copy of your Tuition Fee invoice, you should send an email to the following email address credit.control@kcl.ac.uk. Please confirm your name, student number and whether you want it sent by post (provide address) or as a PDF by email attachment. Please note that the request must come from the student.. Please confirm your name, student number and whether you want it sent by post (provide address) or as a PDF by email attachment. Please note that the request must come from the student.

Residence Fee Invoice:

If you wish to obtain a copy of an accommodation invoice, you can do so by logging into your "Student Records" via the internal page and clicking on the 'Student Fee Details' link under the 'My Fees' header. Please note: If you are a Postgraduate Research Student this link is available on the 'Postgraduate Research Students Home Page' tab. You will then be able to select the hyperlink against the relevant fee invoice and print this off.

When are my fees due?

Please visit our college payments terms and conditions for information on when your Tuition / Residence fees are due.

How do I know if the Credit Control Department have
received my payment?

Students can check to see if a payment has been received and has been allocated to the fee invoice, by logging onto their Student Records, personal finances page.

Depending on the payment method, it takes different lengths of time to reflect.

UK Bank Transfers: should reflect within 2 working days of payment being received on the college bank statement

International Bank Transfers: should reflect within 5 working days, but please note this is dependant on whether an intermediary bank has been used to transfer the funds to King's College London.

Online debit / credit card payments: should reflect within 2 working days of the payment being made.

If your payment does not reflect after this period of time, then we would advise that you send an email to credit.control@kcl.ac.uk to provide them with the payment details, quoting your student number and name and the matter will be looked into.

How do I obtain a receipt?

If you wish to obtain a receipt for a payment you have made towards your Tuition or Accommodation fees, please send an email to credit.control@kcl.ac.uk. Please confirm your name, student number and whether you want it sent by post (provide address) or as a PDF by email attachment. Please note that the request must come from the student..

I cannot locate the online task in order to
request my refund?

If you are experiencing problems in locating the task “Fee Payment Refund Request”, then please follow these instructions:

  • Logon to 'Student Records' through the college intranet
  • Locate the container called “my bank details – payments to students”
  • Select the container “My Bank Details – payments to students”.
  • Complete the task called “Fee Payment Refund Request”

Note : If you are a Postgraduate Research Student the link is available on the Postgraduate Research Students Home Page' tab

Why have I been invoiced instead of my Sponsor /
Student Loans Company (SFE) / NHS?

You must provide King's College London with a DfES award letter, Financial Notification award or valid sponsor letter to enable us to bill another corporate body for your fees. Without this document, you will be recorded as a 'self-funding' student and will be sent an invoice and expected to pay yourself.

Where do I obtain a copy of my Award Letter /
Financial Notification Letter?

You should contact Student Finance England or DfES for this document and then provide a copy to the Credit Control department, which are located in the James Clerk Maxwell Building at the Waterloo campus.

I have not received my Student maintenance payment, what should I do?
You should contact the student funding office to check that the University have all information necessary in order for the Student Loans Company to release it to you.
I am experiencing financial difficulties, is there any
help or advice which I can obtain from the University?

Whilst the college does expect you to have secured sufficient funding to meet your tuition / accommodation fee deadlines, we do recognise that there are instances caused by extenuating circumstances which create difficulties in meeting the college terms of payment.

In these situations we would encourage you to contact credit control to discuss your circumstances to see if we can help. Whilst it is important to recognise that the college will not always be able to provide you with terms outside our college regulations, we will look at your request individually, based on the terms you are requesting, your credit history with the college and the evidence you are providing to support your request.

Regardless of whether your request for extended credit terms is successful, it is very important that you keep in regular contact with the Credit Control department to ensure that the team is aware of your situation. Restrictions to college services, are applied to accounts where there is an overdue academic debt and whilst these cannot necessarily be prevented as a result of your contact with credit control, it may help in avoiding further action being taken by the college to secure payment.

In addition, King’s College London has a Student Advice Service, available to both prospective and current students. The team offers a wide range of services in areas such as; guidance in identifying potential sources of funding for your fees and other costs, assistance with interruption / withdrawal procedures, council tax and many others. 

You can speak to the advisers in confidence over the phone or submit an online enquiry form, with the details of your case and your availability for an online consultation  

 

Credit Control Contact Details:

 

Email:       Credit.Control@kcl.ac.uk

Tel:           +44 (0) 207 848 3279

 

The Credit Control Department is located at the Waterloo Campus at the address below but please note that due to the pandemic the office is closed until further notice.

 

Address:    Credit Control, Room 6.19

                     James Clerk Maxwell Building

                      57 Waterloo Road

                      London

                      SE1 8WA

Can a 3rd party, such as a friend or family member
pay my student fees?

Yes, both tuition and residence fee payments can be made by a friend or a family member on your behalf. Please see our payment terms and conditions / methods of payments for further information on how to make a payment

For residence fees, the invoice will always be addressed to the student directly as the tenant.

For Tuition Fees, please note that a friend or family member does not qualify as a “sponsor”. If the sponsor is not a friend or a family member, then the invoice can be addressed to a 3rd party upon receipt of a valid letter of funding from the sponsor

SCAMS AND FRAUDS

If you have been approached over social media or in person by a 3rd party offering to pay part or all of your college fees then please exercise caution. There are many scams and frauds in operation and we would strongly advise against you handing over a payment to a 3rd party and instead you should always use payment methods and solutions endorsed by the college. Please visit our scams and fraud web page for more information.

 

I need to get my TL11A Canadian Tax form completed
by the University, who do I contact?

The Credit Control department can help you to complete section 1 of your tax form. Please note that the tax forms are completed per calendar year not  academic year. Therefore, we will not be able to complete a tax form for a current calendar year until January the following year. Furthermore, the form will be completed in £ Sterling, not Canadian Dollars. If you wish to have your tax form completed, please send your request to Credit.Control@kcl.ac.uk along with your name, student ID number, which calendar year your require the form completed for and the address which you wish the completed form to be sent to.

I have paid my Tuition Fee Deposit, but it is not
reflecting on my Admissions portal, what should I do?

For queries relating to the information shown in your Admissions Portal, please contact the Admissions Team.

Please be aware that certain payment methods such as bank transfers do not reflect on your Admissions Portal straight away and instead have to be manually updated by the admissions team. Generally, payments usually reflect on your student account within a week, however, the admissions team will check your student account and update the admissions portal to reflect that your deposit has now been paid. If your portal is not reflecting your deposit payment within a couple of weeks we would advise that you either contact the admissions team on the details provided in the link above, or, send the admissions team a message through the admissions portal and they will look into this matter for you. If you simply want clarification that your deposit has been received by the college, you can send an email to Credit.Control@kcl.ac.uk providing all the payment details and we will endeavour to reply to you as soon as possible. However, please note that we are not able to update your admissions portal as this is controlled by the Admissions Team.

Will my fee status remain the same for the duration of my studies?

Your fee status is assessed before the start of the course and normally remains the same for the duration of the course. However, in certain circumstances, fee status can change part-way through a course.

For example, if you are granted refugee status in the UK during your course or you become a family member of an EU national, your fee status may change from international to home status.

If you qualify for a change in fee status part-way through your course, you will not normally be charged home fees until the beginning of the next academic year.

The Admissions Office recognises that there may be circumstances where fee status decisions may require review following enrolment, for example if a student’s immigration status changes after they enrol.

There are strict criteria surrounding the procedure for contesting fee status following enrolment and these are outline here: https://www.kcl.ac.uk/study/assets/PDF/postgraduate-taught-courses/Enrolled-students-fee-status-review-.pdf

If you feel that you have met the criteria outlined and would like to contest your fee status, you must complete the Fee Status Review Form and submit this, along with scans of supporting evidence to feestatusreview@kcl.ac.uk

How long should I wait to receive my refund?

Regrettably, in most instances we are not able to provide you with a precise length of time which you will need to wait to receive your refund, however, please read the following to obtain a better understanding of the timelines involved.

UK Refunds:

On the basis that the credit is reflecting on your account to be refunded, once we have received the completed request from you we would normally try our best to process the refund within 7-10 days. However, if the credit is not reflecting on your student account, Credit Control will not be able to proceed with your request until such a time as the invoice amendments, Rebate or Booking deposit are reflecting on your student account.

Non-UK Refunds:

Once you have submitted your request via the online task and provided all details requested by Western Union Business Solutions, the Credit Control department will then make checks to ensure that you are entitled to the refund. We are only able to release the refund on the basis that the credit is reflecting on your student account and the refund is due. From that point the time frames are dependant on Western Union Business Solutions having received all required information to process the refund into your non-uk bank account and the particular country which the payment is being remitted to.

Card Refunds

If the funds have been returned back to the original card, the student will be notified by email at the point the refund has been initiated. Please then allow around 14 days for the funds to credit the respective card. If you have reason to believe that the refund has failed please contact credit.control@kcl.ac.uk but DO NOT provide card details in your email for security reasons.

Tuition Deposit Refunds

The deposit allows applicants, i.e. offer holders to demonstrate their commitment to attend their chosen programme of study at KCL.

Payments made toward a tuition fee deposit are generally not refundable if the offer holder chooses not to enrol or is otherwise unable to enrol for reasons within the offer holder’s reasonable control.

Questions about tuition fees deposit refund should be directed to the Admissions office at King’s:

https://www.kcl.ac.uk/aboutkings/orgstructure/ps/acservices/admissions/Admissions.aspx

I am from China and wish to pay my fees by card, how do I proceed?

We recognise that it is not always possible to pay through the card payment site www.kcl.ac.uk/feepay using your card when the card issuer is based in China. For that reason, Western Union Business Solutions provide a unique opportunity for students to pay through Global Pay for Students, using their China Union Pay Card. Once you have selected the amount in GBP sterling you wish to pay, you will then be asked if you wish to pay by card or by bank transfer - select card. Please follow the instructions selecting the hyperlink to the ChinaPay portal where you will be able to make the card payment. If you require further help and guidance on this payment method, please email Education@Westernunion.com

Does the University offer any funding assistance to help me pay by Tuition Fees?

For information on potential funding opportunities, please visit our Graduate School for post graduate enquiries and for information on potential undergraduate opportunities, please visit our Student Funding Office

If you are worried about your financial situation, you can also receive free and confidential advice from our Student Advice and International Support 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sitemap Site help Terms and conditions  Privacy policy  Accessibility  Modern slavery statement  Contact us

© 2020 King's College London | Strand | London WC2R 2LS | England | United Kingdom | Tel +44 (0)20 7836 5454