Having difficulties meeting the fee deadline?
Students are expected to settle their Tuition Fees promptly within the due dates set out in the college general regulations of enrolment and failure to do so can result in college services being suspended.
"College Service Restrictions" applied to your account in the event of non-payment of academic fees (Tuition) in accordance with the General Student Regulations
Fees are payable under terms specified in the regulations for the Payment of Fees and Other Charges, by the due dates specified unless special arrangements have been agreed in writing with the Finance Office. The payment of the correct fees is the responsibility of the student.
The College reserves the right to charge interest on unpaid fees if we are required to issue court proceedings. Debt collection fees may also be recovered from you.
In the event of non payment of fees in accordance with College payment terms, debt sanctions will be applied without further notice, until such time as payment is received and cleared by the bank. It can take five working days to reinstate full access to all College facilities from the date payment is applied to the student's account after which the student can re-set their login passwords at a library helpdesk. So early settlement is advised.
A student who has not settled all outstanding debts for tuition fees or tuition-related fees (e.g. bench fees) will be sent a notification of impending suspension from the Director of Students and Education and given 14 days to make full payment. With immediate effect,
- coursework / examination results will not be ratified by the School Exam Board and
- the student will not be permitted to graduate or re-enrol.
Until they are formally suspended, a student who has received a notification of impending suspension will be required to sit examinations/submit coursework, but will not have indicative marks released nor have the marks for any examination or assessment taken ratified by the School Board of Examiners or the Research Degrees Board of Examiners.
A student who fails to make payment within the 14 days of the notification of impending suspension will be suspended from the College. In addition to the above restrictions, the act of suspension from the College means a total prohibition on attendance at or access to the College and the student
- will not be permitted to sit examinations/submit coursework
- will not be permitted to use library or computing facilities or services
- will not be permitted to attend classes
- will not be permitted to access Student Records
Whilst the college does expect you to have secured sufficient funding to settle your tuition / residence fees when they are due for payment , we do recognise that there may be changes in your personal circumstances or unforeseen events, which make it difficult for you to pay on time.
In these situations we would encourage you to contact credit control to discuss your circumstances to see if we can help. Whilst it is important to recognise that the college will not always be able to provide you with terms outside our college regulations, we will look at your request individually, giving consideration to your individual circumstances, the time needed to make payment, your payment history and importantly, the evidence you are providing to support your request.
SUBMIT A REQUEST FOR MORE TIME
To make a request for either more time to pay your college fee, or an instalment plan, please complete and submit this form to credit control.
Please be aware that regardless of whether your request for additional time is successful, it is very important that you keep in regular contact with the Credit Control department to ensure that the team is aware of your situation. If you are unable to meet the payment due dates, we will have to apply restrictions to college services (as detailed above), and whilst these cannot necessarily be prevented as a result of your contact with credit control, it may help in avoid further action being taken.
If you are experiencing broader financial difficulties as a result of COVID-19, and are worried about other financial commitments as well as your payments to King’s, Specialist Student Advisers based in Student Services can help you to assess your eligibility for funding or welfare replacement benefits, and evaluate how you can pay your bills in these ever changing circumstances. You can speak to the advisers in confidence over the phone or submit an online enquiry form, with the details of your case and your availability for an online consultation
If you are experiencing broader financial difficulties as a result of something other than Covid, the Student Advice Service, is available to both prospective and current students which we would strongly encourage you to contact. The team offers a wide range of services in areas such as; guidance in identifying potential sources of funding for your fees and other costs, assistance with interruption / withdrawal procedures, council tax and many others.
Specialist Advisers can be seen at the four main campuses (Denmark Hill, Guy's, the Strand and Waterloo) but you must book an appointment in advance.
Credit Control Contact Details:
Tel: (020) 7848 3279
The Credit Control Department is located at the Waterloo Campus
Address: Credit Control, Room
James Clerk Maxwell Building
57 Waterloo Road