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Advice & Guidance

Student Services drop-ins

Disability Support and Advice & Guidance operate drop-in sessions throughout the week.  Students are advised to use these to receive initial advice and support and can help to answer any immediate concerns. If further assistance is required this will be provided by email or an appointment will be booked with a Specialist Adviser.  

Please note the location of all our sessions as our Strand location moved over the summer and we are not always at the same location on each campus.  If you need to speak to some urgently or wish to learn more about our teams before coming to see us please visit a Student Services desk or call 020 7848 1234. 

If you are unable to attend a drop-in at the following times and locations, or if you require advice by email, or wish to schedule an appointment please complete an online appointment request form for either the Disability Support Team or Advice & Guidance Team depending on which team you wish to consult.  

Please check this page regularly for the most up to date information as the drop-in times and locations are subject to change.  For directions please see: Campus Maps

Drop In Schedule  

Disability Support drop-ins 

Term-time only drop-ins

CampusMondayTuesdayWednesdayThursdayFriday 
Student Services, Level 4 Bush House SE Wing, Strand Campus    10.30am-12.30pm 1.30-3.30pm   10.30am-12.30pm
Student Services POD, FWB library, Waterloo Campus 1.30-3.30pm     1.30-3.30pm  

Please check back regularly for any changes or cancellations.  There are no drop-in sessions at Denmark Hill or Guy's Campus but appointments can be requested by completing our online booking form.

Advice & Guidance - Money | Immigration | Housing | Welfare drop-ins 

Attend any of our drop-ins for advice on money, immigration, housing, welfare issues and general support and guidance.  We also provide ongoing support to international students, student parents and carers and students who are estranged, care experienced or from a forced migrant background. 

You can use our drop-in to make initial enquiries and interim assistance before being assigned to an adviser.  All students who are regularly on campus are advised to come to a drop-in, in the first instance.

Please note that drop-ins operate on a first come first serve basis. One adviser can see a maximum of eight students per drop-in. If you arrive and all slots have been taken, please visit us at the next available drop-in or call our Adviceline. Please accept our apologies if we were unable to see you this time. 

 CampusMonday       Tuesday Wednesday Thursday 
Student Services, Level 4 Bush House SE Wing, Strand Campus  1pm- 3pm     1pm - 3pm
Student Services, G1a Waterloo Bridge Wing FWB, Waterloo campus      1pm-3pm 10am - 12noon
Student Services, Room G5 Henriette Raphael Building, Guy's campus      1pm-3pm  

Please check back regularly for any changes or cancellations.  There are no drop-in sessions at Denmark Hill Campus but appointments can be requested by completing our online booking form.

If you are unable to attend a drop-in at the given times, the Advice & Guidance team can also advise you on the Adviceline

 

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