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Advice Services

Immigration or Money & Housing Advice Drop-ins

Students can now access a range of advice services on campus, via our drop-in sessions at our Student Services Offices on each of the following sites, on the advertised day and time. 

Drop-in advice sessions
 Guy's  Campus - G.05 Henrietta Raphael HouseStrand Campus - Level 4, Bush House SE Ground Floor, Waterloo Bridge Wing Building
Monday 1-3pm  

Money & Housing Advice

Visa & International Student Advice

Tuesday 1-3pm     Money & Housing Advice
Wednesday 1- 3pm   

Money & Housing Advice

Visa & International Student Advice

Money & Housing Advice

Visa & International Student Advice



Due to our National Student Money Week activities, the Money & Housing Advice Service will be closed for drop-ins and adviceline from 6-10 March inclusive.  Please come and speak to the team at our stalls on campus or use our online form to request a private appointment

Visa & International Student Advice:


Money & Housing Advice:

Please bring any documents relating to your financial and housing situaion with you, including your student finance award letter, bank statement and tenancy agreement, as well as copies of any urgent bills.  This will help the advisor to more effectively assess your case and provide more detailed advice on the day. 


 Always check this webpage for updates and changes throughout the year, as well as notices about dedicated clinics on specific issues.

How can an advisor help?

At the drop-in you can expect the advisor to listen to your query, take any urgent action and put in place next steps.  As drop-ins are quick triage appointments, we may not be able to resolve your query on the day.  The outcome may be that you are invited to a longer appointment with the advisor, or that we ask you to provide us with additional documentation so that we can advise you further.

All Advice is offered for free and in confidence in accordance with our Service User Policy. Our notice relating to data protection is available here

Please note that an appointment is not always necessary to resolve your enquiry, all queries are triaged to determine the best way to engage with you and in most situations we can provide the information you need by email and link you to other sources of support.

I would like to speak to someone as soon as possible

Where a drop-in is not available, the next quickest way to speak to a Specialist Advisor is to call the Advice Line. Opening times are subject to change, so always check the web page for the current timetable. If you require further advice, a follow up consultation can be booked for you.  We endeavour to run an telephone or drop-in session every day of the week, aside from bank holidays and when the university is closed.

If you are unable to call the Advice Line and would like to explain your situation via email, please use the online booking form to detail your enquiry but please confirm your availability for a telephone or virtual appointment, should we need to speak to you in person.

Please check this page regularly for the most up to date information. 

Advice & guidance appointmentsonline or telephone
Disability support appointmentsonline or telephone
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