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To log an enquiry or request an appointment with our team we require some personal information from you. Your information will be processed in accordance with Student Support & Wellbeing Services Privacy Notice: https://www.kcl.ac.uk/campuslife/services/about/privacy-notice.pdf If your enquiry is more suited to another team within Student Support and Wellbeing Services we will pass this on for you. We can also pass on your query to another team within King's or our external partners if you give us consent to do so at the end of this form

Please indicate the nature of your enquiry by selecting any of the tick boxes that relates to you query:

If your case is complex we may need to arrange an appointment for you - please provide your availability in advance. Appointments are usually online or by phone but an on campus appointment can be arranged where appropriate. Please note that completion of this section does not guarantee an appointment - our advisers will assess if this is required to help resolve your case. Additionally, evening appointments are limited, if you require one please explain why in the access requirements box.

This booking form is for the use of the Visa & International Student Advice Service and Money & Housing Advice Service only. Depending on the nature of your enquiry sometimes another team may be better placed to advise or assist you. Usually this is another team based within Student Services; to save you time we will forward your enquiry automatically, copying you in so that you are aware the query has been passed on to our colleagues. In other situations, where advice is required outside Student Services we will need your authorisation to forward your query to the relevant team. Please read and check the following options to give your consent in advance. This will help us to manage your enquiry more efficiently. If you have any questions or concerns please call the Student Adviceline instead of using this form www.kcl.ac.uk/adviceline

By submitting this form you are consenting to KCL Advice Services (Visa & International Student Advice or Money & Housing Advice) opening a case file in your name. We will retain this enquiry form, our advice and subsequent communications on our case management system, access to which is limited to our advisers and support staff in Student Support & Wellbeing Services. Cases will be retained for reference, statistical monitoring and auditing purposes for a period of six academic years after your engagement with our team has been concluded. All statistical monitoring information will be anonymised. Our full service user policy can be viewed at: https://www.kcl.ac.uk/campuslife/services/student-advice-support/AGs/pdfs/Serviceinformation/user.pdf If you have any questions about how we process your data please do not hesitate to contact us via advicemanager@kcl.ac.uk.