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Submit an online enquiry


Our web pages and Student Services Online have information on the most common student enquiries, we advise that you consult the 'How we can help' section first and if you need further information and guidance you can use one of the following two options to consult an adviser.

Advice by email - available to all students, including prospective students and recent graduates. Please submit the details of your case for advice and guidance by email.  If you enquiry is complicated and we need further information is order to advice, we will contact you to arrange an appointment.

Appointments are at the discretion of the advisors based on the nature and complexity of the case. Please note that advice for prospective students is usually by email or telephone.

Request an appointment 

  • To log an enquiry or request an appointment with our team we require some personal information from you. Your information will be processed in accordance with Student Support & Wellbeing Services Privacy Notice: If your enquiry is more suited to another team within Student Support and Wellbeing Services we will pass this on for you. We can also pass on your query to another team within King's or our external partners if you give us consent to do so at the end of this form
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Please note if an appointment is not necessary to resolve your case we will provide full advice via email or signpost you to a more suitable service.


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