How to contact us and availability
Immigration, money and housing advice services
We advise students remotely and on campus, on issues relating to immigration, money, and housing, as well as changes of circumstances.
Students can contact us by:phone, in-person or email via our online enquiry form
Telephone Advice
020 7848 7001 (Immigration and international student support)
020 7848 7002 (Money and housing)
Please check the Advice Line pages for up to date information on when the advice line is running.
Campus Drop-in
If you are on campus and would like to speak to an advisor about your situation, please attend one of our campus drop-ins at Strand Bush House SE, Waterloo or Guy’s Campus. The timetable is subject to change so please check the drop-in webpages before attending.
Please check the relevant pages regularly for the most up to date information.
Social media
We have a number of social media pages which we use to post information and provide students with a forum to share their experiences, swap ideas and interact with each other. Please note that this is not an appropriate forum to seek individual advice on complex personal issues and these should be directed to us via email, phone and online forms as above.
Our services are confidential, please refer to our current Service User Policy for further information.