King's College London

About us:

Estates & Facilities are the stewards of King’s extensive property portfolio that enables innovative teaching and pioneering research across five campuses in central London. Made up of over 1,000 talented staff with a wide variety of roles servicing our campuses and community; together we ensure that students and staff have the estate, space, and services that enhance their academic experience while preserving and future proofing our iconic estate as King’s approaches it’s bicentenary.

About the role:

The Cleaning and Security Services Trainer’s (CSS Trainer)  main role is to coordinate, support and deliver training programmes within all CSS teams. They will work in partnership with the Training Manager, Cleaning and Security Management and other relevant professionals as needed.

Utilising your operational knowledge in Security/Facilities Management and through the enthusiastic and professional delivery of training courses, you will be responsible for ensuring that all staff within CSS, have the essential skills to undertake their operational roles with confidence and are equipped to deliver their roles to the highest standard.

Through efficient and timely administration, you will ensure that all courses are scheduled efficiently to meet business needs and that attendees are booked and reminded to attend.  You will be able to produce data and metrics to support the training that has been delivered to all CSS staff; ensuring effective training matrixes are maintained and supporting analysis of training data to review and further develop the training offer.  You will manage renewals efficiently to ensure all mandatory training remains in date.

This is a full time and you will be offered an indefinite  contract

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Strong experience of delivering in house training
2. Relevant training qualifications
3. Experience of delivering training within an Operational, facilities, or service-based environment.
4. Knowledge of training planning / IT literate, standard Microsoft packages to a high standard
5. Strong understanding of high customer service standards
6. Exceptional organisational skills
7. Excellent communication skills both spoken and written

Desirable criteria

1. SIA Licence
2. Adaptable and flexible with willingness to work flexibly to meet business needs and be flexible in working location across KCL estate

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant’s own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found  here.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our  ‘ How we Recruit’ pages.