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Interview Study

Frequently Asked Questions

What is the study about?

The study aims to find out more about: mental health problems in serving and ex-serving personnel, treatment needs, and why people do, and do not, seek help. It will also look at people’s experiences of health care services and treatment if they do seek help, but it will also investigate what kinds of things might prevent people from seeking help, even if they are currently well. This is a follow-on study to our long-term study investigating the Health and Well-being of Military Personnel, which you are also part of.

Why am I being asked to take part?

You have already taken part in our Health and Well-being Study by completing a questionnaire, thank you! We are now asking some people who have completed a questionnaire to take part in this interview study, as we would like to know more about mental health and help-seeking.

What does taking part involve?

You will be asked to take part in a telephone interview with one of our researchers at a time convenient to you. This should take no longer than one hour. This interview will be recorded to make sure that the interviewer does not miss any of the information that you give. The recording will be securely destroyed at the end of data collection.

You will receive a cheque for £25 as a thank you for your time!

What will happen to the information I give in the interview?

Only the research team will have access to the personal information you provide. Information will be stored securely. We may share completely anonymised datasets with other research institutions. However, we will never release data which contains any information that would identify you. We will also not pass your contact details to any third parties. The overall findings and results of the study will be published, but individual responses will be entirely confidential.

How do I take part?

If you have received an invitation package from the study team by post or email and you would like to take part, or would like some more information, please contact the research team on 020 7848 5817 or email them at

Do I have to take part?

Participation is voluntary, and you are under no obligation to take part. However, for our results to be valid, it is important for us to hear from as many people as possible, and so your participation counts.

I feel well. Would you still like me to take part?

Yes, we would like to hear from people who currently feel well as well as from people who are experiencing (or have in the past) mental health, stress or emotional problems.

I have not had any help or treatment for mental health problems. Would you still like me to take part?
Yes we would like to hear from people regardless of whether or not they have had any help or treatment.
I have left the Armed Forces. Would you still like me to take part?

Yes, we want to know more about people’s experiences when they leave the military.

I have not deployed recently. Would you still like me to take part?

Yes, we are equally as interested to hear from people who have not deployed recently as those who have.

What are the benefits of taking part?

You will help us to gain a greater understanding of the mental health, treatment needs, and barriers to care of serving and ex-serving members of the UK Armed Forces. The results of this study may lead to improved services, and may also help to break down the barriers that prevent people from seeking the help that they need.

Do I get paid to take part? 

Yes, once you have completed your interview and we have received the consent form, we will send you a cheque for £25 to say ‘thank you’.

Who is funding the study?

The study is funded by the UK Ministry of Defence. However, the research team is fully independent of the Ministry of Defence.

Has this study been reviewed?

The study protocol has been reviewed by the Ministry of Defence Research Ethics Committee (MoDREC) (Ref: 535/MODREC/14).


I am not feeling well. Where can I get help?

We are sorry you are not feeling well. For those of you still serving, the first port of call should be your Medical Officer; the Chain of Command or the Padre. If you have left service, you should contact your GP. If you are a reservist, you can contact your TA Chain of Command or your GP.

You can also have a look at our signposting booklet which provides information about organisations that can help with a wide range of concerns, such as health problems, money worries, alcohol/drug problems and finding a job.


Who can I contact with questions or comments?

You can call us on 020 7848 5817, email us at or write to us at Health & Well-Being Interview Study, Weston Education Centre, King’s College London, Cutcombe Rd, London, SE5 9RJ.


If your question has not been answered, more information can be found in the Participant Information Sheet, available through the link on the right.

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