Do you want to learn more about how organisations and society are transforming through technologies like AI and Virtual Reality? And how professionals navigate digital transformation and effectively integrate emerging technologies into their work? Do you want to equip yourself to make a meaningful difference to these changes? A high proportion of change initiatives, including technologically focused ones, fail. This is often because of a limited understanding of human-technology collaboration. Adopting perspectives from social science, this MSc will enhance your knowledge of new technologies and, more importantly, foster your understanding of the practices, processes, and structures of work in contemporary society. This will equip you to bridge the gap between cutting-edge and evolving technologies and the people who drive their success. You do not need skills in coding or maths to enrol in this MSc, as the core modules focus on the application of social science theories and techniques.

Key benefits

• King’s Business School is an ideal home for this Masters, given its strategic research focus on digitalisation; the focus on technology and expertise in the Public Services Management & Organisation department; and our connections to the King’s AI Institute
• The programme is designed to support you to develop a ‘digital mindset’ – that is, an appreciation of the realistic potential for, and limitations of, new technologies
• Engagement with experts from public, private and third sector organisations who will discuss the implementation and evaluation of new technologies
• Opportunities to apply knowledge and skills developed on the programme in an intensive team-based design sprint
• Enjoy an unrivalled location in the centre of London
• Apply for King’s Business School scholarships of up to £10,000 for our full-time postgraduate courses

“This programme has furthered my expertise in these areas and equipped me to integrate technology into my business strategy, especially as we prepare to scale.”

Soba Dakuku-Peterside, Management & Technological Change StudentShow more

Course essentials

The rapid proliferation of digital tools and new technologies presents unique opportunities for every organisation, whether in the public, private or non-profit sectors. However, these technologies are created, implemented, used, and accepted or resisted by people, so understanding the relationships between people and technologies is fundamental to understanding new opportunities and challenges for organisations. Furthermore, tools like generative AI and robotics give rise to complex and contested relationships between people and technologies – raising questions around ethics, expertise, trust and accountability. Indeed, in many cases, the reason for the success or failure of technology projects is not down to technical issues, but rather the extent to which technologies resonate with people – their expectations, their work practices, their knowledge and their skills. Therefore, this programme is designed to support you to better understand the social and organisational contexts in which technologies are deployed and used. It demystifies new technologies; introduces methods and techniques to understand ‘user’ needs; and reflects on alternative approaches to managing change. This combination is vital for those leading and adapting to change in organisations.

Base campus

Strand Campus

Located on the north bank of the River Thames, the Strand Campus houses King's College London's arts and sciences faculties.

Please note that locations are determined by where each module is taught and may vary depending on the modules you study.

Regulating bodies

King's is regulated by the Office for Students

Entry requirements

UK applicants

Standard requirements

A minimum high 2:1 undergraduate Bachelor’s (honours) degree with a final mark of at least 65% or above

If you have a lower degree classification, or a degree in an unrelated subject, your application may be considered if you can demonstrate significant relevant work experience, or offer a related graduate qualification (such as a Masters or PGDip).

International applicants

Equivalent International qualifications

Select a countrySelect a country

English language requirements

English language band:

B

To study at King's, it is essential that you can communicate in English effectively in an academic environment. You are usually required to provide certification of your competence in English before starting your studies.

Nationals of majority English speaking countries (as defined by the UKVI) who have permanently resided in this country are not usually required to complete an additional English language test. This is also the case for applicants who have successfully completed an undergraduate degree (of at least three years duration), a postgraduate taught degree (of at least one year), or a PhD in a majority English speaking country (as defined by the UKVI) within five years of the course start date.

For information on our English language requirements and whether you need to complete an English language test, please see our English Language requirements page.

Selection process

Applications must be made online using King's Apply, the Admissions portal, and a non-refundable application fee of £130 applies.

Personal statement and supporting information

You will be asked to submit the following documents in order for your application to be considered:

Personal Statement	Yes	A personal statement is required. This can be entered directly into the online application form (maximum 4,000 characters) or uploaded as an attachment to the online application form (maximum 2 pages). Please provide a personal statement that shows how your own interests are linked to the programme. In this statement please describe your academic background, your reasons for applying for this programme and what you hope to gain from it, including any relevant experience, strengths, ambitions or research interests.
Previous Academic Study	Yes	A copy (or copies) of your official academic transcript(s), showing the subjects studied and marks obtained. If you have already completed your degree, copies of your official degree certificate will also be required. Applicants with academic documents issued in a language other than English, will need to submit both the original and official translation of their documents.
Reference	Yes	One academic reference is required. A professional reference will be accepted if you have completed your qualifications over five years ago. In some cases, we may request an additional reference from you.
Writing Sample	No
Other	Optional	Applicants may wish to include a CV (Resume) or evidence of professional registration as part of their application. We do not require a GMAT or GRE score to be provided as part of your application, but a well-balanced score may strengthen your application. For the GMAT Exam (10th Edition) we look for a score of 670+. For the GMAT Exam (Focus Edition) we look for 78% or 615. For the GRE, we look for a score of 324 with 70-75% in verbal reasoning. Please fill in the “Professional and Other Relevant Qualifications” section within the application form, and share your score with King’s College London on the verification site and upload a scan of your results or screenshot of the email confirming your results.

Teaching & structure

Teaching methods - what to expect

Lectures

Tutorials

We will use a delivery method that will ensure students have a rich, exciting experience from the start. Face to face teaching and project-based learning will be complemented and supported with innovative technology so that students also experience elements of digital learning and assessment.

Assessment

• Course Work
• Individual or Group Projects

Your performance will be assessed through a combination of coursework and written/practical examinations. Forms of assessment may typically include coursework and individual or group projects and presentations. 

The study time and assessment methods detailed above are typical and give you a good indication of what to expect. However, they are subject to change.

Structure

Courses are divided into modules. You will normally take modules totaling 180 credits.

Required modules

You are required to take:

Organisations & Emerging Technologies (15 credits)

Work Practice and Technology (15 credits)

Design and Responsible Innovation (15 credits)

Research Methods for Management and Technological Change (15 credits)

Change Management and New Technologies (15 credits)

Design Sprint (15 credits)

Management Research Project (60 credits)

Optional modules

In addition, students take 30 credits from a range of optional modules which may include:

Marketing, Interaction and Technology (15 credits)

Employment Relations and Technology (15 credits)

Data Analytics for Managers (15 credits)

King’s College London reviews the modules offered on a regular basis to provide up-to-date, innovative and relevant programmes of study. Therefore, modules offered may change. We suggest you keep an eye on the course finder on our website for updates.

Please note that modules with a practical component will be capped due to educational requirements, which may mean that we cannot guarantee a place to all students who elect to study this module.

Careers

Employability

As a Business School student you not only have full access to all the award winning events and resources from our central team King’s Careers and Employability service but a bespoke service curated especially for you by our dedicated careers team.

• Develop greater self-awareness of strengths, interests and values. Increase confidence in presenting yours authentic self to employers and making career decisions that work for you.

• Gain insight, make connections and uncover opportunities through our campus events and connections with world- leading organisations, alumni, thought leaders and investors.

• Sharpen your application skills for internships, placements, graduate schemes and jobs using cutting edge technology combined with personalised expert feedback and specialised workshops.

• Build an impressive portfolio of work relevant domain knowledge, leadership, workplace digital or technical skills through employer and professional programmes and micro-certifications.

• Apply and hone your skills in a real world context. Access a world-class range of internships, placements, start-up incubators, leadership initiatives and focused diversity and inclusion opportunities.

• We have dedicated careers support for this course. Our careers specialists will provide support and help you define your potential career options throughout your studies.

• There are also a wide range of careers resources available to all our students, giving you the best possible chance of accessing the career you want once you graduate.

• You will receive excellent careers support and guidance from our KBS careers team to help you develop your employment potential whilst at King’s and after graduation.

• Suggestions for potential careers: CIO (Chief Information Officer), Innovation Consultant, Product Manager, Management Consult, Digital Transformation Strategist.

Fees & Funding

Tuition Fees

UK:

Full time: £19,550 per year (2025/26)

International:

Full time: £35,800 per year (2025/26)

Deposit

If you receive an offer for this programme, you will be required to pay a non-refundable deposit to secure your place. Deposit payments are credited towards the total tuition fee payment.

The Home deposit is £500. The International deposit is £2000.

• If you receive an offer before March, payment is due by 20 March.
• If you receive an offer between 1 March and 20 May, payment is due within one month of receiving the offer.
• If you receive an offer between 21 May and 15 July, payment is due within two weeks of receiving the offer.
• If you receive an offer between 16 July and 10 August, payment is due within one week of receiving the offer.
• If you receive an offer from 11 August onwards, payment is due within three days of receiving the offer.

If you are a current undergraduate King’s student in receipt of the King's Living Bursary this academic year, you are not required to pay a deposit to secure your place on the programme. Please note, this will not change the total fees payable for your chosen programme.

Please visit our web pages on fees and funding for more information.

Additional Costs

In addition to your tuition costs, you can also expect to pay for:

• Books if you choose to buy your own copies
• Library fees and fines
• Personal photocopies
• Printing course handouts
• Society membership fees
• Stationery
• Travel costs for travel around London and between campuses
• Graduation costs

Funding

To find out more about bursaries, scholarships, grants, tuition fees, living expenses, student loans, and other financial help available at King's please visit the Fees and Funding section.

• Course essentials
• Entry requirements
• Teaching & structure
• Careers
• Fees & Funding

The rapid proliferation of digital tools and new technologies presents unique opportunities for every organisation, whether in the public, private or non-profit sectors. However, these technologies are created, implemented, used, and accepted or resisted by people, so understanding the relationships between people and technologies is fundamental to understanding new opportunities and challenges for organisations. Furthermore, tools like generative AI and robotics give rise to complex and contested relationships between people and technologies – raising questions around ethics, expertise, trust and accountability. Indeed, in many cases, the reason for the success or failure of technology projects is not down to technical issues, but rather the extent to which technologies resonate with people – their expectations, their work practices, their knowledge and their skills. Therefore, this programme is designed to support you to better understand the social and organisational contexts in which technologies are deployed and used. It demystifies new technologies; introduces methods and techniques to understand ‘user’ needs; and reflects on alternative approaches to managing change. This combination is vital for those leading and adapting to change in organisations.

Base campus

Strand Campus

Located on the north bank of the River Thames, the Strand Campus houses King's College London's arts and sciences faculties.

Please note that locations are determined by where each module is taught and may vary depending on the modules you study.

Regulating bodies

King's is regulated by the Office for Students

UK applicants

Standard requirements

A minimum high 2:1 undergraduate Bachelor’s (honours) degree with a final mark of at least 65% or above

If you have a lower degree classification, or a degree in an unrelated subject, your application may be considered if you can demonstrate significant relevant work experience, or offer a related graduate qualification (such as a Masters or PGDip).

International applicants

Equivalent International qualifications

Select a countrySelect a country

English language requirements

English language band:

B

To study at King's, it is essential that you can communicate in English effectively in an academic environment. You are usually required to provide certification of your competence in English before starting your studies.

Nationals of majority English speaking countries (as defined by the UKVI) who have permanently resided in this country are not usually required to complete an additional English language test. This is also the case for applicants who have successfully completed an undergraduate degree (of at least three years duration), a postgraduate taught degree (of at least one year), or a PhD in a majority English speaking country (as defined by the UKVI) within five years of the course start date.

For information on our English language requirements and whether you need to complete an English language test, please see our English Language requirements page.

Selection process

Applications must be made online using King's Apply, the Admissions portal, and a non-refundable application fee of £130 applies.

Personal statement and supporting information

You will be asked to submit the following documents in order for your application to be considered:

Personal Statement	Yes	A personal statement is required. This can be entered directly into the online application form (maximum 4,000 characters) or uploaded as an attachment to the online application form (maximum 2 pages). Please provide a personal statement that shows how your own interests are linked to the programme. In this statement please describe your academic background, your reasons for applying for this programme and what you hope to gain from it, including any relevant experience, strengths, ambitions or research interests.
Previous Academic Study	Yes	A copy (or copies) of your official academic transcript(s), showing the subjects studied and marks obtained. If you have already completed your degree, copies of your official degree certificate will also be required. Applicants with academic documents issued in a language other than English, will need to submit both the original and official translation of their documents.
Reference	Yes	One academic reference is required. A professional reference will be accepted if you have completed your qualifications over five years ago. In some cases, we may request an additional reference from you.
Writing Sample	No
Other	Optional	Applicants may wish to include a CV (Resume) or evidence of professional registration as part of their application. We do not require a GMAT or GRE score to be provided as part of your application, but a well-balanced score may strengthen your application. For the GMAT Exam (10th Edition) we look for a score of 670+. For the GMAT Exam (Focus Edition) we look for 78% or 615. For the GRE, we look for a score of 324 with 70-75% in verbal reasoning. Please fill in the “Professional and Other Relevant Qualifications” section within the application form, and share your score with King’s College London on the verification site and upload a scan of your results or screenshot of the email confirming your results.

Teaching methods - what to expect

Lectures

Tutorials

We will use a delivery method that will ensure students have a rich, exciting experience from the start. Face to face teaching and project-based learning will be complemented and supported with innovative technology so that students also experience elements of digital learning and assessment.

Assessment

• Course Work
• Individual or Group Projects

Your performance will be assessed through a combination of coursework and written/practical examinations. Forms of assessment may typically include coursework and individual or group projects and presentations. 

The study time and assessment methods detailed above are typical and give you a good indication of what to expect. However, they are subject to change.

Structure

Courses are divided into modules. You will normally take modules totaling 180 credits.

Required modules

You are required to take:

Organisations & Emerging Technologies (15 credits)

Work Practice and Technology (15 credits)

Design and Responsible Innovation (15 credits)

Research Methods for Management and Technological Change (15 credits)

Change Management and New Technologies (15 credits)

Design Sprint (15 credits)

Management Research Project (60 credits)

Optional modules

In addition, students take 30 credits from a range of optional modules which may include:

Marketing, Interaction and Technology (15 credits)

Employment Relations and Technology (15 credits)

Data Analytics for Managers (15 credits)

King’s College London reviews the modules offered on a regular basis to provide up-to-date, innovative and relevant programmes of study. Therefore, modules offered may change. We suggest you keep an eye on the course finder on our website for updates.

Please note that modules with a practical component will be capped due to educational requirements, which may mean that we cannot guarantee a place to all students who elect to study this module.

Employability

As a Business School student you not only have full access to all the award winning events and resources from our central team King’s Careers and Employability service but a bespoke service curated especially for you by our dedicated careers team.

• Develop greater self-awareness of strengths, interests and values. Increase confidence in presenting yours authentic self to employers and making career decisions that work for you.

• Gain insight, make connections and uncover opportunities through our campus events and connections with world- leading organisations, alumni, thought leaders and investors.

• Sharpen your application skills for internships, placements, graduate schemes and jobs using cutting edge technology combined with personalised expert feedback and specialised workshops.

• Build an impressive portfolio of work relevant domain knowledge, leadership, workplace digital or technical skills through employer and professional programmes and micro-certifications.

• Apply and hone your skills in a real world context. Access a world-class range of internships, placements, start-up incubators, leadership initiatives and focused diversity and inclusion opportunities.

• We have dedicated careers support for this course. Our careers specialists will provide support and help you define your potential career options throughout your studies.

• There are also a wide range of careers resources available to all our students, giving you the best possible chance of accessing the career you want once you graduate.

• You will receive excellent careers support and guidance from our KBS careers team to help you develop your employment potential whilst at King’s and after graduation.

• Suggestions for potential careers: CIO (Chief Information Officer), Innovation Consultant, Product Manager, Management Consult, Digital Transformation Strategist.

Tuition Fees

UK:

Full time: £19,550 per year (2025/26)

International:

Full time: £35,800 per year (2025/26)

Deposit

If you receive an offer for this programme, you will be required to pay a non-refundable deposit to secure your place. Deposit payments are credited towards the total tuition fee payment.

The Home deposit is £500. The International deposit is £2000.

• If you receive an offer before March, payment is due by 20 March.
• If you receive an offer between 1 March and 20 May, payment is due within one month of receiving the offer.
• If you receive an offer between 21 May and 15 July, payment is due within two weeks of receiving the offer.
• If you receive an offer between 16 July and 10 August, payment is due within one week of receiving the offer.
• If you receive an offer from 11 August onwards, payment is due within three days of receiving the offer.

If you are a current undergraduate King’s student in receipt of the King's Living Bursary this academic year, you are not required to pay a deposit to secure your place on the programme. Please note, this will not change the total fees payable for your chosen programme.

Please visit our web pages on fees and funding for more information.

Additional Costs

In addition to your tuition costs, you can also expect to pay for:

• Books if you choose to buy your own copies
• Library fees and fines
• Personal photocopies
• Printing course handouts
• Society membership fees
• Stationery
• Travel costs for travel around London and between campuses
• Graduation costs

Funding

To find out more about bursaries, scholarships, grants, tuition fees, living expenses, student loans, and other financial help available at King's please visit the Fees and Funding section.

Application closing date guidance

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