Professor Celia Roberts

MRes LDC
MA dissertation workshops

My research is concerned with language and ethnicity. I use two qualitative methodologies, Interactional Sociolinguistics and ethnography to look at disadvantages faced by linguistic and ethnic minorities in interaction with institutions. My publications cover patient-health professional communication, language and cultural practices in the workplace, English to speakers of other languages (ESOL) and institutional selection processes and their potential for indirect discrimination. In the last five years I have directed 6 government funded research projects on health communication, selection interviewing and ESOL.

I am a member of the following department research groups:

Language & Literacy Group (LLG)

You can see a selected list of my publications here.

You can see details of my current and recent research here.

•  2007: 'FAQs Frequently Asked Questions and Quickly Found Answers'                          
• 2003 - 2006: Co-director, 'Effective Practice in ESOL' - National Research and Development Centre for Adult Literacy and Numeracy (NRDC), DfES
  
• 2004 - 2005: 'Successful at Selection: ethnicity and disadvantage in job interviews' - Department for Work and Pensions
  
• 2004 - 2005: 'Language and Culture in GP-patient interactions' - NHS Post-Graduate Deanery
  
• 2003 - 2004: Co-director, 'Case Studies in Embedded ESOL, Literacy and Numeracy' - NRDC, DfES
  
• 2003: Director, 'ESOL Case Studies' - NRDC, DfES
  
• 2001 - 2003: Principal researcher, 'Patients with limited English and doctors in general practice: Education issues' - Sir Siegmund Warburg Voluntary Settlement
  
• 1999 - 2000: Principal researcher, 'Communication and ethnic minorities in student doctor oral examinations' (with Guy's, King's and St Thomas' medical school) - King's Fund