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Award-winning King's student reflects on Cultural Competency

Ava Khoshnaghsh, a fourth-year medical student at King’s College London, won the 2024 Balint Society Essay & Creative Writing Award – a national prize recognising reflective practice in healthcare.

Ava's winning essay, The Power of Reflection in Developing Cultural Competency and Compassionate Care for Refugee Patients, is inspired by learning from the King’s Cultural Competency module – which deeply shaped her perspective, offering a framework that resonated with both her personal and professional values.

The Cultural Competency team spoke to Ava to hear how the experience influenced her work, and why she believes cultural competency is essential far beyond the medical field.

How did you learn about cultural competency, and what inspired you to write the essay that won the Balint Society Essay & Creative Writing Award 2024?

My journey into cultural competency began somewhat unexpectedly when I was given my fifth choice option for my third year scholarly project. At the time, I had only a vague understanding of what the term really meant. As I delved further into the module, I found myself engaged by the content - it challenged me to think more broadly about the diverse world we serve as future doctors. Later that summer, I entered the Balint Society & Creative Writing essay competition, where I had the freedom to reflect on any topic that resonated with me. I knew exactly what I wanted to explore: The Power of Reflection in Developing Cultural Competency and Compassionate Care for Refugee Patients. Writing that piece allowed me to connect personal reflection with professional growth. I began to see that cultural competency is not just an academic concept - it is an essential component of effective, empathetic and ethical clinical practice.

Why is cultural competency important?

Cultural competency goes beyond just being aware of differences. It requires us to truly understand how cultural backgrounds influence a person’s beliefs, values and the way they view the world. It means listening carefully, recognising our own biases and continually educating ourselves. In doing so, we not only build stronger, more trusting relationships but also create a more inclusive and understanding environment for everyone involved.

What does being a Cultural Competency Champion mean to you and why should other students consider learning more about cultural competency?

To me, being a Cultural Competency Champion means leading by example. It means being willing to step into uncomfortable conversations, advocating for equity in care and questioning existing norms - both within ourselves and within the institutions we are part of. It’s about creating a safe, inclusive space for all patients - particularly those whose voices are often marginalised, such as refugees and asylum seekers, a topic I explored in my essay. Cultural competency isn’t just important for medical students; it’s essential for everyone, regardless of profession, to recognise and embrace this knowledge. In an increasingly diverse and interconnected world, cultural sensitivity is no longer optional; it is fundamental to meaningful engagement and understanding. It forms the backbone of compassionate care, effective communication and mutual respect. We don’t just need more doctors - we need professionals across all fields who are capable of engaging with individuals from all walks of life with respect, insight and cultural awareness. True effectiveness in any profession begins with seeing the whole person, not just the task at hand.

 

In a world with increasing diversity, Ava’s reflections serve as a powerful reminder that cultural sensitivity is essential across all professions. Cultural competency isn’t just valuable – it forms the foundation for lasting, meaningful impact. 

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