Contact us and availability
Our Specialist Advisors will continue to advise students remotely and on campus, on issues relating to money, housing immigration and changes of circumstances throughout summer 2022.
Students can contact us by:
Telephone Advice 020 7848 7001.
From 20th June 2022 the Adviceline will largely operate on Tuesdays 1-3pm and Fridays 9-11am [UK summertime]. Always check the Advice Line pages for details of any closures or extra sessions over the summer period.
If you are on campus during the holidays, and would like to speak to an advisor about your situation, please attend one of our campus drop-ins at Strand Bush House SE. The timetable is subject to change through the summer so please check the drop-in webpages before attending.
Online Enquiry (email advice)
If you wish to receive advice by email, or provide detailed information about your case so that you can be allocated to a suitable specialist, please complete our online enquiry form. You can also use this form to request a meeting with a Specialist Money & Housing Advisor or to be referred to one of our external partners who can provide independent advice
Please check this page regularly for the most up to date information.
We have a number of social media pages which we use to post information and provide students with a forum to share their experiences, swap ideas and interact with each other. Please note that this is not an appropriate forum to seek individual advice on complex personal issues and these should be directed to us via email, phone and online forms as above.
Our services are confidential, please refer to our current Service User Policy for further information.