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Moving in

Once you have found your new home and set a date to move in it is essential that you know what your rights and obligations are, and the steps you need to take to protect your rights. 

When you move in you should: 
  • Complete an inventory check 
  • Check the meters 
  • Set up accounts for any bills that you are required to pay 
  • Arrange your own council tax exemption
  • Confirm your deposit has been protected correctly

It is highly recommended that you take a full inventory on the day that you move in and ask the landlord to sign it. It is also a good idea to take some pictures. This will help if there are disputes at the end of the tenancy about the deposit.

The landlord or letting agent may provide a formal inventory check, which they complete themselves or through the use of a professional inventory service. It is important you check the inventory provided against the condition of the property and furnishings. 

If a formal inventory is not completed, you should still take your own photos of the property (before you move your things in!) and send these to the managing agent (whether that is the landlord or letting agent) and note down any disrepair or wear and tear. 

Make sure you look behind or under any furniture as well is in all cupboards, as there may be hidden stains and holes. 

Our Contracts and Inventories PDF will help you to set up home and protect your rights. Always seek advice if you have concerns or if you think the landlord is not maintaining his responsibilities.


Remember if you are paying a deposit and moving in to a property where you have signed an Assured Shorthold Tenancy, your landlord should protect your deposit.
Within 30 days of paying your deposit, the landlord or agent is required to give you prescribed information containing details about how your deposit is protected including:

  • the contact details of the tenancy deposit scheme
  • the contact details of the landlord or agent
  • how to apply for the release of the deposit
  • information explaining the purpose of the deposit
  • what to do if there is a dispute about the deposit

If you don’t get this information, ask your landlord or agent "how is my deposit protected?"

Please see our Deposits PDF for more information, and contact the Advice & Guidance Team if you have any concerns.

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