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Core technologies

CTEL prioritise and actively promote appropriate pedagogical use of these tools, engage in evaluation and continuous improvement activities. With specialists in CTEL, we offer a range of support, guidance and training to facilitate the pedagogical application of these technologies to enhance the quality of learning and teaching at King’s College London. Where a core tool is identified to provide the features that support a particular pedagogic function, then (unless in exceptional circumstances) this is the tool that the institution expects to be used for that function. The functions that the core tools support will be listed alongside the tools in the “Core Tools” section. Faculties are expected to use these technologies as part of their core delivery. These technologies comply with university policy and legal, accessibility requirements and are considered business critical systems. Authentication, availability, integration, maintenance and user support is fully supported by IT and the Service Desk.

  • IT Support: Fully supported by King’s IT and considered business critical systems. Expect support from the IT Service Desk, CTEL and Faculty TEL Staff.
  • Pedagogical Guidance: Proactive engagement with King’s community concentrating on the enhancement of learning and teaching. Focus on evaluation avenues, learning analytics and collation of case studies to share good practice.
  • Training: Various methods including face-to-face sessions, self-guided content and webinars. 1-2-1s and bespoke co-design and delivery in collaboration with faculties and departments.

Core Technologies

KEATS (Moodle VLE)

KEATS (King's E-learning and Teaching Service) is the centrally supported Moodle Virtual Learning Environment (VLE) within King’s.

KEATS supports teaching and learning by providing materials electronically and enabling engagement in interactive features, such as assessments, discussions, and assignments.

You authenticate to KEATS via single-sign-on (SSO) and multi factor authentication. SSO is the same authentication that is used by Office 365 applications (e.g. Outlook, Teams, Word and SharePoint) and means that users can seamlessly switch between services without the need to login again.

More information on Multi factor authentication [SharePoint - internal access needed]. 

Visit the KEATS Courses linked below for guidance on the pedagogically appropriate use of tools, detailed how-to information and relevant case studies.

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Synchronous Teaching at a distance (Microsoft Teams Meeting)

Microsoft Teams Meetings is the recommended tool to support the delivery of online synchronous teaching sessions. Online synchronous sessions are only recommended when students are in appropriate time zones, have effective internet access and a suitable environment to study synchronously.

Colleagues are recommended to download and use the desktop version of Microsoft Teams for a more robust experience. Currently, only the desktop version of Teams supports the breakout room functionality.

Please note that use of Microsoft Teams (with its channels and files) is not recommended for teaching and learning as it crosses over with KEATS functionality and does not integrate with other systems e.g. Student Records. Only the Microsoft meeting function should be used for synchronous teaching.

You can download Teams to your computer by visiting the Digital Skills Hub.

Visit the KEATS Online Synchronous Teaching (Microsoft Teams Meetings) course for guidance on the pedagogically appropriate use of tools, detailed how-to information and relevant case studies. 

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Lecture Capture (Echo 360)

  • Assist students who do not have English as their first language or who have a particular educational need; and 
  • In turn this improves satisfaction with their programme.

King's College London operates an opt out policy for Lecture Capture and Recording Other Educational Activities.

Lecture Capture expectations are set out in the Digital Education Policy

Pedagogical support is provided by CTEL, technical support is provided by AV.

Visit the KEATS Lecture Capture courses for guidance on the pedagogically appropriate use of tools, detailed how-to information, and relevant case studies.

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Kaltura video service

Kaltura is King's College London's video/media service that provides a cutting-edge video streaming platform which enables video content to be streamed, shared and stored with ease across all the university's online services.

Visit the KEATS Kaltura course for guidance on the pedagogically appropriate use of tools, detailed how-to information and relevant case studies.

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Guidance and support on King's core, recommended and recognised learning technologies.