King's College London

International Journal of Older People Nursing today publishes a new paper by Senior Research Fellow Kritika Samsi and colleagues. It explores accounts of the interactions between ancillary workers and care home residents during COVID-19 pandemic lockdowns. The article is the second from the study, The other keyworkers in care homes, with a third forthcoming. The authors also developed a good practice guide in 2022 (available from the project page).

In the present publication, the authors conclude: ‘Interactions between ancillary workers and care home residents are important, can contribute to staff well-being and resident quality of life by fostering relationship-based care and promote the sharing of health and care information.’ – from the abstract

This publication

Samsi, K., Luijnenburg, O., Norrie, C., Martineau, S., Kessler, I. and Manthorpe, J. (2026) “Like Bits in a Jigsaw: Exploring Ancillary Staff Interactions With Care Home Residents.” International Journal of Older People Nursing 21, no. 3: e70075. https://doi.org/10.1111/opn.70075.