Request more time to pay a tuition or bench fee
Request more time to pay
Credit Control Forms
Request more time to pay a residence fee
Request more time to pay
My tuition or bench fee payment isn't showing
Provide details to confirm a tuition or bench fee payment you have made.
My residence fee payment isn't showing
Provide details to confirm a residence fee payment you have made.
Contact the Fee Collection Team
This form will help answer some common questions and get you in touch...
Confirmation of change of address (GST)
Only use this form to update your Goods and Services Tax liability
Request for an early tuition invoice
If you would like to invoice early
GPfS payment enquiry
Enquiry form for Global Pay for Student platform
If You Still Have Questions
We know some questions need a bit more guidance. If you’ve read through the information on our website and still need clarity, please reach out to the appropriate team below. • Tuition & bench fee queries: credit.control@kcl.ac.uk • Residence fee queries: residence-creditcontrol@kcl.ac.uk • Compliance queries: compliance-creditcontrol@kcl.ac.uk • Refund queries: refunds-creditcontrol@kcl.ac.uk
Helpful knowledge articles
Understanding your invoice for Tuition Fees
Answers to common questions asked when an invoice is issued
How can I take a break from my course?
Information for students thinking about taking a break from study
The amount on my tuition fee invoice is incorrect
Information if you believe that the amount on your invoice is incorrect.
Contact Student Services Online for Urgent Support
If you need support urgently and need to contact Student Services