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Asked Questions

We hope the FAQs below will help with most queries. If you can't find the answer you're looking for, please contact us.

Online Programmes (self paced & live)

Camera and sound enabled computer or device. Headphones with microphone to avoid background noise. Internet – Minimum browser requirements to access Zoom client – Internet Explorer 10 or higher / Microsoft Edge 38.14393.0.0 or higher / Google Chrome 53.0.2785 or higher / Safari 10.0.602.1. 50 or higher / Firefox 49.0 or higher. PDF reader – you can download Adobe Acrobat for free .

After submitting payment and confirming enrollment with your Programme Expert, programme details will be provided via email in approximately two weeks. You will be contacted by our team to give you access to our Virtual Learning Environment called KEATS. We will provide you with login details and instructions by email.

You will be asked to complete pre-work before the start of the programme. Programme details will be provided around two weeks prior to the start date on the programme’s Virtual Learning Environment (KEATS). We will provide you with login details and instructions by email. Project work or reflections may also need to be completed between live sessions.

Most Live Online programmes run for 3 or 3.5 hours per day. However, there are exceptions to this, and the sessions may be longer to ensure a clear and coherent learning journey. Each programme has its own agenda, and all times are UK time zone so please do check to ensure you can attend the full sessions on each day before registering. You are expected to attend the full programme timetable of live sessions to receive your Certificate of Attendance. Live sessions will be run using Zoom and we will provide you with the links to access the programme. You are expected to have your camera on during these live sessions so that everyone in the virtual classroom can be seen, and you will require a microphone to contribute to discussions and break out session.

To ensure the privacy of the faculty and participants, the live sessions will not be recorded, except in special circumstances and we will inform you if we do so.


Programme Information

Yes. Our custom programmes are designed to meet the specialised education needs of your organisation. Visit our custom programmes webpages for more information and please contact Dr. Tim Sellick, Director of Custom Programmes at . We would be pleased to discuss your organisation’s requirements.

Our programmes are taught in English and participants are required to be proficient in spoken and written English to attend. We do not provide translation facilities and do not allow participants to be accompanied by translators.

A Certificate of Completion will be issued at the end of all programmes. Either as a hard copy or an e-certificate depending on the type of programme (in-person or online).

There is an expectation that participants should attend all the sessions as timetabled, complete all the pre-programme work and any other activities that are asked of you during the programme. Faculty will ask you to contribute to live discussion and share your reflections with the rest of the group as this leads to a rich learning experience. We may not be able to issue a certificate if you have not been able to attend all the programme sessions.

The day will run like a working day, with classes starting between 9 - 9.30am in the morning and finishing between 5 - 6pm in the evening. There will be morning and afternoon breaks and a lunch break.

Lively peer discussion and faculty interaction enriches the learning journey. To receive your Certificate of Completion, we expect you to attend all sessions as timetabled and contribute where possible. If you foresee any problems with your attendance, please inform the programme delivery team prior to the programme start date.

Business casual dress is customary. Business casual is defined as skirts/trousers, open-necked shirts or blouses, and sweaters. The venues are often air-conditioned, so we advise bringing a jumper/jacket. The weather in England can be unpredictable throughout the year, so please check the forecast before attending


In-Person Programmes - Accommodation & Travel

King’s Business School does not provide accommodation for its open executive education courses. However, the benefit of choosing an Executive Education programme in London is that the city offers a variety of accommodation to suit different needs and budgets. Please be sure to book any accommodation directly with the provider once your programme registration has been confirmed as accommodation in London can quickly become fully booked. We are pleased to offer a 20% discount for a room booking at the Strand Palace Hotel by using the code KINDELGATE. Subject to availability and restrictions apply.

Nearest Underground stations: Temple Station (Circle/District line) & Holborn Station (Central/Piccadilly line). If you are travelling by taxi or in a similar transport, please note that traffic starts building up from around 6 am and the busiest time in the morning is between 6.30 am and 9.30 am, after which it starts tailing off again. A reliable taxi service is Addison Lee with airport rates +£90 into central London. The early evening rush hour starts at around 4 pm and continues until 7.30 pm. Usually, the busiest time is between 5 pm and 7.30 pm - please consider this when making your travel arrangements as your commuting might be affected by the heavy traffic expected during this time.

From London Heathrow airport: take the Piccadilly line to Holborn station (1 hr). From London Gatwick airport: take a train to Victoria station (30 min) and get a taxi from there (20 min). Alternatively, after arriving at Victoria station take the District or Circle line of London Underground towards Tower Hill and get off at Temple station (10 min).

A light breakfast, lunch and two refreshment breaks are included each day for participants in our programmes. Dinner is not included unless specified in your programme agenda.


Payments, Cancellations and Terms & Conditions

The programme fee covers tuition and programme materials. For in-person programmes, meals during the day (light breakfast, lunch and refreshment breaks daily) are also included.

You are able to pay by credit or debit card (N.B. the only cards the system is unable to accept are AMEX and Maestro). If you are being sponsored by your organisation you can use a corporate card as long as it is not one of the two mentioned here. We can also raise an invoice for those who are sponsored, we would send you an invoice form for your finance department or head of department to complete. Whether payment by card or invoicing, the process is quick and easy

Yes we do, you will see on several of the webpages there is an Early Bird saving of 15%, if you book by a specified date, which is usually two months prior to the start of the programme. Our Alumni are offered a saving of 15% and Scholarships are available for those who are self-funding and are offered at our discretion. Please speak with the relevant Programme Expert.



Visa requirements vary depending on your nationality and country of residence. We encourage you to use the 'check if you need a visa' tool. The visa application process is the participant’s responsibility, and it is up to the individual to ensure that the visa application is made in adequate time to attend the course.

Once you have paid your programme fees, we can provide you with a letter confirming that you will be attending a King’s Business School Executive Education course for the dates of the programme.


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