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Self-isolation guidance for students

 

If you experience symptoms or test positive for COVID-19, you must self-isolate and not come onto campus.

If you think you may have the symptoms of COVID-19, please visit the NHS 111 online coronavirus service for guidance and/or request a COVID-19 test immediately through the NHS.

If you need to self-isolate you must tell the university by completing the King’s self-isolation form so we can support you.

General self-isolation information

We have compiled the following information to help you understand what you need to do, what to expect and how we will support you when you are self-isolating. 

You need to self-isolate:

  • If you have symptoms of coronavirus (a high temperature, a new continuous cough and or/a loss of taste or sense of smell). Please see government guidance on symptoms of coronavirus
  • You have tested positive for coronavirus
  • You live with someone who has symptoms or has tested positive
  • You have been in close contact of someone that has tested positive for coronavirus and are told by NHS Test and Trace that you need to self-isolate. King’s university and King’s Residences are following Public Health England advice and may also notify you that you need to self-isolate. Please see the government guidance for contacts.
  • If you have travelled to the UK from a country not on the list of exempt countries.

You must follow advice from NHS Test and Trace to self-isolate. The university and King’s Residences are working closely with NHS Test and Trace and may also notify you if you need to self-isolate. Please read the NHS guidance for self-isolation. See also: Coronavirus Contact Tracing Privacy Notice.

If you have been in contact with friends, family or others who have tested positive for COVID-19 you may also be contacted directly by them to advise you to self-isolate. Please see the government guidance for contacts.

We are here to support you. If you need to self-isolate you must tell the university by completing the King’s self-isolation form  so we can be here for you. We will contact your faculty and tutors and King’s Residences (if you live in university residences) to make sure you get any support you need.

We know these are unsettling times and we will support you when you are self-isolating. We would strongly encourage you to follow Government guidance on self-isolation in order to play your part in tackling the virus and protecting yourself and other students, the people who work at the university and those in our local communities.

While you are self-isolating you will not be able to attend any in-person, on-campus teaching sessions. Your timetabled on-campus activities will be made available to you remotely wherever possible and you will be able to remain engaged with your studies if you feel able to do so. Your faculty and personal tutor will be available to support any concerns that you may have.

The health, mental health and wellbeing of our students is our priority. We know how difficult it is for those of you who need to self-isolate.
If you need to self-isolate for any reason, we will stay in touch with you to check in on your welfare and offer practical and emotional support, including how to access our mental health and wellbeing services. You can find out how to access Student Support & Wellbeing remotely in this article.

We have a range of free wellbeing services and support and online resources available to all undergraduate, postgraduate taught and postgraduate research students.

  • Togetherall – if you need to chat with somebody, try Togetherall, an online community that provides anonymous support for people experiencing mental health issues as well as access to trained counsellors and online support courses. Register using your King’s email address
  • Our Chaplaincy – our chaplaincy team, for all faiths and none, can be contacted by emailing chaplaincy@kcl.ac.uk
  • The wellbeing hub signposts and links to a range of resources and activities - this is developing and expanding every day
  • Articles and advice on a wide range of topics are available via Student Service Online
  • A range of virtual events and activities are run by our Student’s Union, KCLSU
  • Mind, the mental health charity has some useful information on its website on protecting your wellbeing whilst in self-isolation which you may find helpful

We know it can feel boring and lonely when you are self-isolating, so do keep in touch with friends and family by phone and video chat. Additionally, we encourage you to take part in virtual ResiLife sessions or join the online BeActive activity programme so that you continue to have regular interactions with other students.

For those students self-isolating within our residences, our residences team and welfare leads will provide support on site, bringing any grocery or food deliveries or parcels that you have organised to your door and checking in regularly with you.

Your questions answered

  • Complete the King’s self-isolation form as a first notification.
  • Please let your department or personal tutor know if your symptoms are impacting your ability to study.
  • If you experience symptoms or test positive for coronavirus, you must self-isolate and do not come onto campus.

If you think you have COVID-19, you need to tell us:

  • If you experience symptoms, you must self-isolate and do not come onto campus.
  • Request a COVID-19 test immediately through the NHS.
  • Complete the King’s self-isolation form as a first notification.
  • If you’re living in a King’s Residence, please also inform your residence staff so they can support you while you’re self-isolating.
  • You need to tell your house/flat mates if you have symptoms as your household will have to isolate within your home.
  • Stay at home until you have completed the self-isolation period and feel fully recovered.

  • Provide a full list of close contacts to the NHS Test and Trace team as requested.
  • Complete the King’s self-isolation form. If you have already reported that you have symptoms as a first notification and/or if your test was precautionary and you do not have symptoms, please complete this as an ‘update [to] your circumstances’.
  • Use the self-isolation form to provide information about if and where you have attended campus in the two days prior to experiencing symptoms.

If you or someone you live with tests positive for COVID-19 or has symptoms, you must self-isolate and do not come to campus. Please follow the latest NHS guidance for self-isolation

If you have symptoms, then you must self-isolate for ten days. If someone you are living with shows symptoms or has tested positive, then the rest of you will need to self-isolate for 14 days. The 14 days start from when the first person in your household/flat started having symptoms or the day they were tested, if they have not had symptoms.

If that member later receives a negative test, you can stop isolating but only if no-one else in the household has developed symptoms.

If, during these 14 days of self-isolation, another member of your household becomes ill, the isolation period for the rest of the household does not need to be extended. Only the person with new COVID-19 symptoms must stay at home for at least a further ten days and should arrange to have a test to see if they have COVID-19.

We are here to support you. If you have symptoms, book a test through the NHS COVID-19 app or via the NHS website. You must put your term time address, not your family home address, when filling in your details.

All students who test positive or who are self-isolating should also notify the University themselves through our self-reporting form. You need to tell us that you have tested positive and/or are self-isolating so we can support you and those around you. Your Faculty will be advised if you have submitted a report but if you would like to discuss your teaching and learning circumstances, including mitigating circumstances please speak to them directly.

Once you have filled in the form it will also help to ensure that our support services are available to support you.

If you have any concerns, please contact your personal tutor.

It can take time for the virus to present itself even if you do not have any symptoms when you are asked to self-isolate. The self-isolation period prevents further risk of spreading the virus to others outside your household.

There is a risk that the virus could have been transmitted to you either due to close contact with someone you live with or from touch points within your household/flat. You therefore need to self-isolate within your household/flat to minimise the risk of spreading the virus to others outside your household.

Even if you have tested negative, since taking a test there is a risk that the virus could have been transmitted to you either due to close contact with someone you live with or from touch points within your household/flat. You therefore still need to self-isolate to minimise the risk of spreading the virus to others outside your household.

If you have symptoms, book a test through the NHS COVID-19 app or via the NHS website. You must put your term time address, not your family home address, when filling in your details. You can also order a home testing kit.

You should only book a test if you have COVID-19 symptoms.  There is no benefit in booking a test if you are a close contact of someone who has tested positive and you do not have symptoms as it will not enable you to shorten your 14 day period of isolation.

Throughout the pandemic, we have been working closely with Public Health England, NHS Test and Trace and local health protection teams and with their input, take robust action in response to suspected and positive cases of coronavirus among our students and staff.

 

King’s Residences

General information about self-isolation

If you are required to self-isolate you should not leave your household (which is usually your flat or house), unless:

  • it is for a medical emergency and you have been advised by NHS111 or the emergency services that it is necessary for you to leave
  • in the event of a fire alarm
  • to get a COVID-19 test

If you need to leave the residence for these reasons, we will ask you to take measures to keep safe, such as wearing a mask and keeping two metres social distancing. 

You should not attend any classes or events in-person, on campus when you are self-isolating. 

You should not have face-to-face contact with anyone outside your 'household'.

Your household will usually be your flat or house. 

You should stay within your flat or bedroom, depending on what you have been told. Always keep 2m distance, wear a face covering and wash your hands regularly. Take care to regularly wipe down any surfaces, such as kitchen sides or sinks, with disinfectant wipes or a cloth soaked in hand-hot detergent solution, and don’t share cutlery and crockery.

You must follow advice from NHS Test and Trace to self-isolate. Please read the NHS guidance for self-isolation. The university and King’s Residences are working closely with NHS Test and Trace and may also notify you if you need to self-isolate.

If you have been in contact with friends, family or others who have tested positive for COVID-19 you may also be contacted directly by them to advise you to self-isolate. Please see the government guidance for contacts.

We know these are unsettling times and we will support you when you are self-isolating. We would strongly encourage you to follow Government guidance on self-isolation in order to play your part in tackling the virus and protecting yourself and other students, the people who work at the university and those in our local communities.

Supplies can be sent to the residence reception and we have staff who will bring the supplies to your flat.

Contact your doctor/clinic as soon as you can to inform them that you are self-isolating and seek their advice. Do not travel to that appointment until your doctor/clinic has confirmed you are able to attend.

Yes, you should self-isolate in accordance with Government guidance. Contact your doctor, or specialist to discuss any concerns you have relating to your medical condition and they will be able to advise you on how best to manage your condition during your period of self-isolation.

Residence teams and Welfare Leads will be checking in regularly each week with those who are self-isolating. Welfare Leads are also available 20.00–08.00 7 days a week. You can also find out how to access our other Student Support & Wellbeing services remotely in this article.

 

Supplies, practical and financial help

We understand that this is an unsettling situation and you may not be stocked up on all the food supplies you need when you are told to self-isolate.

Any grocery deliveries or food deliveries you arrange can be left at reception and these will be brought to your flat for you.

You will be able to arrange for essential items to be delivered to you.

There are many options for deliveries in London, including:

Ordering groceries and toiletries

If for any reason you still find yourself unable to access food then please contact the Residence Manager and team in your residence or your Welfare leads.

You should register with a Doctor online, who will then be able to provide you with a prescription electronically. You can then use popular chemists such as Superdrug, Lloyds Pharmacy or Boots to order your medication to be delivered to you. You can arrange for any medicines to be delivered to reception and they will be brought to your flat for you. If you need help collecting medicines, please speak to the Welfare Leads or the Residence Manager for support.

Whilst self-isolating you should not use any Laundry Rooms. Please contact the team at your residence who will be able to support you.

Your residence will detail the specific arrangements for your accommodation.

We will organise for any post or deliveries to be taken to be brought to your flat for you.

You can contact the IT helpdesk for support with any IT related issues. You will not be able to visit a Tech Bar whilst you are self-isolating.