We are always working to make your time at King’s the best it can be. This takes many forms, from improving existing services and introducing new ones, to increasing the support we offer you and streamlining processes.
We have made some really positive progress in all of these areas. This is by no means us saying that we are ‘done’ – we’ll never stop striving to create the best possible student experience for you. But we did want to share some of the recent changes that we think have had the most impact.
Mental Health and Wellbeing
Everyone needs support at times. Your mental health and wellbeing are incredibly important to us, and we want you to be able to access the support you need – when you need it.
The Counselling and Mental Health Support Service offers free and confidential in-person and online support. We now also offer Pro-Counselling, an online and telephone service you can use to access free out-of-hours sessions with therapists.
We have also welcomed more Faculty Wellbeing & Welfare Advisors to King’s. These friendly faces work closely with your faculty, KCLSU and King’s support services to ensure you have what you need to succeed while studying at King’s.
Essential Digital Skills Programme
We know that digital tools and resources make a big difference to your teaching and learning, and the Essential Digital Skills Programme is the perfect place to hone your IT expertise.
The all-rounder programme is open to every King’s student and is designed to enhance your academic, professional and personal development. The programme will help you get to grips with everything from digital content creation and online collaborating to data security and online wellbeing.
You’ll also gain a greater understanding of what digital skills employers are looking for, helping you hit the ground running once you graduate.
Improving the mitigating circumstances process
You told us that submitting mitigating circumstances forms was time-consuming and tricky. We heard you and have rebuilt the whole process in Student Records.
The new form now auto-populates your details, includes handy links to guidance and is mobile-friendly, all of which will save you time and make submitting much easier.
You can now also check the status of your mitigating circumstances application via Student Records, so no more searching through emails to find relevant updates.
Student Services Online
There’s a lot of information to keep track of while studying, and Student Services Online is the one place to go to find answers to your questions. Need a new ID card? Want to find your timetable? Learn more about getting the COVID-19 booster? It’s all there and fully searchable.
By making it easier to find answers to these questions and hundreds more like them, we’ve reduced the number of student enquiries by almost 10%.
Keep talking to us
We really value your thoughts and ideas, so please keep sharing.
The National Student Survey is open to eligible final year undergraduates at King’s from 20 January – 30 April 2022. If this includes you, keep an eye on your King’s inbox for more information.
The King’s 100 cohort are working with staff to co-create work that improves the student experience at King’s. These are just some of the ways you can share your views with us and help create more change.