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Consumer Duty:
Delivering Good Client Outcomes

It is a myth that ESG is just a compliance exercise. ESG also identifies the opportunities and value that can be created from sustainable business. 
A focus on investing sustainably is a growing trend in the investment industry, as more investors are seeking to align their portfolios with the need to mitigate the risks of climate change, threats to biodiversity and growing social inequality.
Stay ahead of the curve and position yourself as a leader in the evolving world of financial advising.
In July 2023, the Financial Conduct Authority (FCA) introduced a new Consumer Duty aimed at ‘delivering good client outcomes’. The Duty means consumers should get communications they can understand, financial products and services that meet their needs and offer fair value, and the customer support they need when they need it.
Generously supported by Aviva Investors, King’s Business School is able to provide the market with a free online, accredited course for Independent Financial Advisers, Paraplanners and Compliance professionals, with a key role in delivering good client outcomes for retail investors. It will help individuals to:
  • Manage the increased reporting and changed requirements of the Consumer Duty within their own firms
  • Advise clients with more confidence around ESG and sustainability
  • Ultimately provide better advice

The course is generously supported by Aviva Investors.

Apply now


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