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Frequently Asked Questions

Please note, our Alumni Office is closed from Friday 18 December 2020 to 4 January 2021. If you are unable to find a response to your query below, you can email our alumni team, and we will respond to your query on our return.

As a result of the pandemic, we are unable to take donations over the phone. To make a donation, please visit our Give Back pages to donate online.

Alternatively, you can send cheques made payable to ‘King's College London’. These should be sent to the following address:

Fundraising and Supporter Development Virginia Woolf Building 22 Kingsway, 2nd Floor London WC2B 6LE

Please also include a cover note with your contact details and any extra info about the donation you are making (whether it is from a fundraising event, in memory of a loved one or just a one off donation to show your support).

*As our offices are closed, there may be a delay in receiving an acknowledgement over the Christmas Period. Please be patient as we will process and acknowledge all donations on our return to the office. Thank you.*

If you wish to make a donation by bank transfer, please contact giving@kcl.ac.uk for further information.

Thank you for your support!

If you wish to make an ongoing Direct Debit and become provide regular financial support as a Kingsmaker, by setting up a Direct Debit, please visit here.

1. Make sure your cache is clear or use a private browser setting on your browser of choice.

2. Login to King's Connect and click on 'Groups' on the left hand side column.

3. Select "Alumni Benefits" and click on 'join' in the header.

4. Find the post in the feed about JSTOR access.

5. Click the link.

6. When the link opens you should see 'Access provided by King’s College, London Alumni Access' on top of the JSTOR page.

7. If you have any issues, please email us at:

forever@kcl.ac.uk

You can find your alumni number on any mailings we send to you by post or email, such as an appeal, donation form or e-newsletter. They are typically four to six digits long.

If you would like us to let you know your alumni number, please email:

forever@kcl.ac.uk

If you would like to update your details, or subscribe to receiving events, news and fundraising, please visit the link below, or email us at forever@kcl.ac.uk.

Update your details now.

The closing of student email accounts is an automatic process that is arranged by the IT department after you have graduated. You should have received an email informing you that your account is due to close 30 days beforehand.

If your student account is due to be deactivated, we would recommend you putting an out of office on your King's email address and asking your contacts to email you at an alternative email address. Also, if you do have any important emails please forward this to your personal email address.

We do not offer alumni e-mail addresses or e-mail forwarding services anymore to our alumni, so once your King's account is closed you will not be able to access to what was inside or to the student benefits you once had e.g Keats or Shibboleth.

Contact us

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