Payment compliance and sanctions
Convera are responsible for processing payments through the Global Pay for Students platform and as a Financial Institution, they are obligated by compliance regulations to screen all payments against global databases and may therefore need to contact you for more information before passing the funds onto King’s College London.
If Convera require additional information they will contact you from a convera.com email address. Should you receive a request via email for more information about your payment, whilst taking care to cross check the email address, please ensure you respond to the email immediately as failure to do so may result in the payment being returned and you needing to make a replacement payment.
Please note that Convera must adhere to banking regulations in relation to transactions with countries subject to sanctions as listed by the United Nations, the European Union, the United Kingdom, and the United States (OFAC).
Please be aware that Convera are unable to accept any payments where:
1. the student or the payer is currently resident in any of the following sanctioned countries/regions.
2. the payment is originating from any of the following sanctioned countries/regions.
- Crimea Region
- Donetsk Region
- Luhansk Region
- North Korea
3. the student or payer are on the following sanctions list:
Please be aware that where either the student/payer is resident in and/or the payment is originating from any of the above areas, then you cannot make payment through Convera’s GlobalPay for Students platform.
To discuss your payment options, please firstly complete the online compliance check form, so we can complete compliance checks before any payment(s) is initiated. You must NOT proceed with any payment directly to King’s until the checks have been completed and you are provided with further instructions.