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Work, Interaction & Technology

Work, Interaction and Technology

Work, Interaction and Technology (WIT) is an interdisciplinary Research Centre in the Department of Management, Kings College, London. It specialises in fine-grained video-based field studies of social interaction in work and organisational settings, drawing on ethnomethodology and conversation analysis. Current projects include studies of optometry, dentistry, control centres, operating theatres, offices, auctions, design, and museums and galleries. The projects address embodied action and multi model communication with a particular interest in the ways in which tools and technologies feature in conduct, interaction and collaboration.

Projects are funded by the research councils, ESRC, EPSRC, AHRC, the BJ IST & FT Programmes, industry and the public services. Alongside their contribution to contemporary research and debates within the social sciences, many of the studies are also used to inform the design and development of advanced technologies. For example recent projects have contributed to the design of training simulators, media spaces, robots, augmented paper and interactive exhibits. Projects involve close collaboration with academic, industrial and service sector partners in the UK and abroad. These include for example research groups at the Universities of Bristol, City, Nottingham, Oxford, Reading, Leeds, Warwick, Aarhus, Brussels, Helsinki, Paris, Siena, Berlin, Zurich, Trondheim, Tsukuba, and Saitama. Leading industrial research laboratories at Hitachi, NTT, Hewlett Packard, Arjo Wiggins, Thales and Xerox. And organisations including Pearson, Bosch, Siemens, Anoto, London Underground, Christies, Perter Wilson Fine Art, The Science Museum, Tates and the National Gallery.   

Alongside their research, members of WIT run advanced training courses in the analysis of social interaction, both in the UK and abroad, organise regular colloquia and conferences on a range of topics that bring together academics and practitioners, and serve as scientific consultants to a range of private and public sector organisations and research laboratories in the UK and abroad.  They also serve on editorial boards and conference organising committees and hold visiting positions and professorships at Universities in the UK and abroad.

The following includes a list of a number of our current projects. The themes addressed by these projects include: (i) Occupational Practice and Performance, (ii) Technology and Materiality, and (iii) Instruction and Training in the Workplace. More details on all projects can be found by following the projects link

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