Work, Interaction and Technology
Work, Interaction and Technology specialises in video-based field studies of social interaction focusing in particular on the ways in which tools and technologies feature in work and organisation. These studies draw on analytic developments in the social sciences, namely ethnomethodology and conversation analysis. Current projects include studies of health care, concerning optometry, dentistry, and surgical procedures, of command and control, auctions, markets, stores, and museums and galleries. Projects are funded by the research councils, the EU IST programmes and other public and private sector institutions. Many projects are undertaken in close cooperation with industry and the services and involve collaboration with academic partners in the UK, mainland Europe and the Far East. Alongside their research, members of the group regularly organise international colloquia and workshops at KCL, host visits from leading scholars from the UK and abroad, and run advanced training programmes in research methods, in particular in video-based field studies of social interaction.